MBA Intern – E-commerce Business Development

Job Description

Category Manager Intern (TikTok Shop – Operations) – 2026 Summer (MBA) | TikTok

The Tone:
This is a temporary internship at TikTok, likely located in Los Angeles, CA. TikTok is the leading global destination for short-form mobile video, dedicated to inspiring creativity and bringing joy to its users. The company is significantly expanding its commerce capabilities with TikTok Shop, aiming to revitalize shopping by making it a channel of discovery, inspiration, and enjoyment. This role is integral to scaling the impact of #TikTokMadeMeBuyIt, pioneering Content & Creator commerce in the US, and building an innovative e-commerce ecosystem for brands, creators, and shoppers.

The TL;DR
• Role: Internship
• Type: Temporary (12 weeks)
• Location: In-person, Los Angeles, CA
• Pay: $38 hourly
• Team: TikTok Shop US operation team
• Mission: Deliver high quality products together with a unique customer experience via TikTok.

What You’ll Actually Do
• Merchant Acquisition: Acquire and incubate merchants to support category growth on the platform.
• Collaborative Model Discovery: Discover collaborative models that align with merchants’ short-term and long-term development plans, and invest platform resources efficiently.
• Business Growth Resolution: Solve key challenges in business growth through strong collaboration with cross-functional teams.
• Client Consultation: Employ a consultative approach by offering strategic content, creator/affiliate/agency partner, merchandising, and logistical solutions to all clients.
• Product and Promotion Updates: Update clients on TikTok Shop product developments and new promotional opportunities.

The Must-Haves
• Background: Currently pursuing an MBA Degree.
• Experience: Able to commit to working for 12 weeks during Summer 2026.
• Skills: Structured thinking, strong analytical skills, excellent communication, cross-team collaboration, and the ability to thrive in ambiguity while adjusting quickly to change.
• Bonus: Internship or full-time experience in an e-commerce marketplace business or retail category management; familiarity with the TikTok content ecosystem, shoppable content, and brand-creator partnerships.