Retail Engagement Representative

Job Description

Retail Engagement Representative | Engagify

The Tone:
This is a full-time role at Engagify, located in Charlotte, NC. Engagify helps brands achieve growth by creating real connections through face-to-face customer engagement, live event marketing, and in-store campaigns. This role is central to building these connections and driving measurable results for nationally recognized brands. It offers an energetic environment, focusing on direct communication, teamwork, and an engaging experience where no two days are alike.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: In-person, Charlotte, NC
• Pay: $700–$1200 weekly
• Team: Works alongside a high-energy team focused on growth and performance, with daily mentorship.
• Mission: This person engages customers directly to educate them on products, assist with sales growth, and gather market insights.

What You’ll Actually Do
• Brand Representation: Represent nationally recognized brands at various retail locations and live events.
• Customer Engagement: Engage directly with customers to cultivate positive brand experiences.
• Product Education: Educate consumers thoroughly on available products, current promotions, and offered services.
• Sales Growth: Assist with customer acquisition and support initiatives aimed at sales growth.
• Event Support: Support visual merchandising and event setup standards, while gathering customer feedback and market insights for leadership.

The Must-Haves
• Background: This entry-level role is open to recent graduates, career changers, athletes, or hospitality workers. Ideal candidates are looking to build long-term skills in sales, leadership, marketing, and business development within a company that rewards effort and attitude.
• Experience: No specific years of experience are required. Previous experience in customer service, retail, hospitality, or sales is considered a valuable asset.
• Skills: Strong communication and interpersonal skills are essential for engaging directly with customers. A positive attitude and a receptive, coachable mindset are expected for personal and professional growth. Comfort working in environments where activity levels can change quickly. Ability to stand comfortably for extended periods during various events or campaigns.
• Bonus: Reliable transportation is preferred for this role.