Project Intern

Job Description

About the Role
The Project Intern will contribute to the TikTok Shop US operation team, aiming to deliver high-quality products and a unique customer experience by making TikTok the leading, on-trend commerce platform. This role involves engaging in impactful short-term projects to gain professional real-world experience, acquire practical skills in a fast-paced environment, and deepen understanding of career interests, all while scaling the #TikTokMadeMeBuyIt phenomenon and pioneering Content & Creator commerce in the US.

What You’ll Do
• Act as a bridge between the Operations and Product teams to identify workflow gaps, optimize product experience, and support iterative improvement of product features and processes.
• Analyze operational data to uncover insights, diagnose product issues, and support data-driven decision-making.
• Collaborate with the product team to refine product requirements, improve user journeys, and support the design of scalable product solutions.
• Participate in prioritization discussions by consolidating feedback from operations, users, and cross-functional stakeholders.
• Support cross-team communication across regions and time zones, ensuring smooth delivery of product development, testing, launch, and continuous optimization.

You’re a Good Fit If You
• Currently Pursuing an Undergraduate/Master in in Business, Statistics, Computer Science, Data Science, Engineering, Business Analytics, or related fields.
• Proven skills in logical thinking and data analytics skills; able to break down complex problems and propose actionable solutions.
• Proven skills communication, organization, and project execution abilities; proactive, responsible, and capable of driving tasks independently.
• Able to commit to at least 3 months long internship period.

Bonus Qualifications
• Proven experience in marketing/E-commerce related internships/projects is a plus.

Role Highlights & Compensation
• The hourly rate range for this position in the selected city is $23.75- $23.75.
• Interns have day one access to health insurance, life insurance, wellbeing benefits and more.
• Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year).
• Interns who are not working 100% remote may also be eligible for housing allowance.