TikTok Shop Business Operations Intern

Job Description

About the Role
This is a 12-week summer 2026 internship within the TikTok Shop US operation team, aiming to offer students industry exposure and hands-on experience. The role focuses on pioneering Content & Creator commerce in the US, helping scale the #TikTokMadeMeBuyIt phenomenon to bring discovery, inspiration, and joy back to shopping. Interns will utilize their knowledge in real-world scenarios to build an innovative, secure, and intuitive e-commerce ecosystem.

What You’ll Do
• Take charge of key accounts’ business performance on TikTok Shop, and enable the seller to sustainably grow their business with a deep understanding of TikTok Shop eco-system.
• Grow a stable supply of live shopping content by elevating the penetration of high potential creator talents.
• Act as the bridge between creators and partners, and the seller to identify potential business opportunities.
• Provide insights, product recommendations, and direction on growth and development strategies to merchants based on data analysis and current eco-system trends.
• Discover innovative business models and solutions for merchants’ businesses by leveraging eco-system resources.
• Solve key challenges in business growth by strong collaboration with cross-function teams

You’re a Good Fit If You
• Currently pursuing an Undergraduate/Master Degree
• Able to commit to working for 12 weeks during Summer 2026
• Ability to work independently and time manage multiple sensitive and high profile initiatives
• Curious, self-motivated, bias-for-action (“no task is too small” mentality)
• Passionate and dedicated in negotiation and driving collaborations between different partners
• Effective communicator, able to convey complex content concepts in a clear and compelling manner, ultimately driving successful client engagements.

Bonus Qualifications
• Graduating December 2026 onwards with the intent to return to the degree program after the completion of the internship.
• Quick learner, achieving results in a fast-paced environment, and continuously adapting to changing business needs
• Creative mindset and thought process that’s focused on educating sellers how to grow and thrive
• Strong documentation, presentation, and communication skills, particularly implemented in external facing situations
• Attention to detail, affinity with numbers, logical and strong in problem solving
• Familiar with TikTok and other content platforms

Role Highlights & Compensation
• The hourly rate range for this position in the selected city is $23.75- $23.75.
• Interns have day one access to health insurance, life insurance, wellbeing benefits and more.
• Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year).
• Interns who are not working 100% remote may also be eligible for housing allowance.
• A vibrant blend of social events and enriching development workshops will be available.
• Summer Start Dates: May 11th, 2026; May 18th, 2026; May 26th, 2026; June 8th, 2026; June 22nd, 2026.
• Candidates can apply to a maximum of two positions.
• Applications will be reviewed on a rolling basis.