Business Operations Associate

Job Description

Business Operations Associate

About Jerry.ai:

Jerry.ai is America’s first and only super app designed to radically simplify car ownership, a massive $2T market in the U.S. We are redefining how people manage one of their most expensive and time-consuming assets. Since our founding in 2017 by serial entrepreneurs, we have raised over $240 million in funding and scaled our team to 225 across 6 countries.

Backed by artificial intelligence and machine learning, Jerry.ai automates and simplifies car ownership, providing personalized services for all car owners’ needs. We started with insurance in 2019 and have since expanded our offerings to include loan refinancing, driving insights, a repair marketplace, car diagnostics, and a GenAI-powered chatbot & voicebot. We are the #1 rated and most downloaded app in our category, boasting a 4.7-star rating in the App Store and over 5 million customers – and we’re just getting started.

Why Join Us?

You could work anywhere. Why us?

• Join a pre-IPO startup with significant capital, proven traction, and substantial runway ($240M funded | 60X revenue growth in 5 years | $2T market size).
• Partner directly with our VP of BizOps & Analytics, Armando La Rocca (ex-BCG, Better), gaining invaluable mentorship and strategic exposure.
• Be at the forefront of disrupting a massive market and help us scale to a $10B business in the next few years.
• Immerse yourself in a talent-dense environment that will greatly accelerate your career growth.

About The Opportunity:

Jerry is seeking a dynamic Business Operations Associate to join our rapidly growing team. Having achieved a significant milestone in early 2024 by becoming profitable, we are now setting ambitious goals to scale from 5 million to 50 million customers and become a $10B business. In this role, you will be instrumental in championing data-driven decisions across the company’s most critical business initiatives, including carrier growth and development, and building new products from 0-1.

As part of the Business Operations & Analytics team, you will leverage advanced machine learning models to conduct in-depth analyses and extract actionable insights that will directly shape our growth strategies.

Here’s what an ex-Bain teammate has to say about joining Jerry:

“I’ve really enjoyed my time at Jerry. From day one, I’ve owned complex, high-impact problems and have the opportunity to apply structured thinking, deep customer research, and analytics to drive real results. The Data Science & BizOps team is incredibly versatile, and there are no rigid rules on ownership. If you have a strong, data-backed hypothesis, you are given the resources needed to drive projects from start to finish—but what really sets Jerry apart is the talent density. Working with exceptionally sharp, driven teammates has accelerated my growth and made the experience deeply rewarding.”

How You Will Make An Impact:

• Partner with marketing, product, and business development teams to integrate customer performance insights into user and partner acquisition strategies.
• Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting key insights to inform product and business strategies.
• Define, understand, and test levers to drive profitable and scalable user acquisition and partnership growth.
• Identify opportunities to automate manual processes and optimize operational efficiency across the business.

Preferred Experience:

• Bachelor’s degree in a quantitatively or intellectually rigorous discipline.
• 1+ years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred) OR relevant experience in business analysis/operations.
• High level of comfort with SQL and/or running complex data analysis.

Who You Are:

• You possess a robust framework for problem-solving and live by first principles.
• You are comfortable communicating complex ideas with diverse audiences, from front-line employees to the company’s C-suite.
• You set a very high bar for yourself and for your team, and you are constantly pushing that bar higher in the pursuit of excellence.

Equal Employment Opportunity:

Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai.

Compensation & Benefits:

The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.

We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.

While we appreciate your interest and application, only applicants under consideration will be contacted.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.