Food Service Worker

Job Description

Food Service Worker | Henry Ford Hospital – Detroit Main Campus

The Tone:
This is a full-time role at Henry Ford Hospital, located in Detroit, MI. Henry Ford Hospital is dedicated to providing comprehensive healthcare services, and this role is an integral part of ensuring patient, employee, and visitor well-being. As a Food Service Worker, you will contribute directly to a positive experience for everyone on campus by delivering high-quality, safe, and empathetic meal services.

The TL;DR
• Role: Food Service Worker
• Location: Detroit, MI

• Team: Food & Nutrition team, reporting directly to department leadership.
• Mission: To provide high-quality meal service to patients, hospital employees, and visitors while maintaining rigorous food safety and sanitation standards across various operational areas.
• Tech Stack: Cash registers, Point-of-Sale (POS) systems, Basic personal computer, data entry skills

What You’ll Actually Do
• Meal Service: Assist with the preparation, portioning, and accurate plating of food items for patient trays, cafeteria lines, and catering events, ensuring quality presentation and timely, empathetic delivery.
• Cashier Operations: Operate cash registers and Point-of-Sale (POS) systems, accurately processing various forms of payment, handling cash responsibly, and reconciling daily sales as required.
• Sanitation & Safety: Uphold strict adherence to all food safety guidelines, HACCP principles, and departmental sanitation policies, maintaining cleanliness and organization of all work areas.
• Dish Room Management: Safely and efficiently operate commercial dish machines, cleaning and sanitizing trays, dishes, silverware, pots, pans, and other kitchen equipment.
• Inventory Control: Participate in the receiving, unpacking, stocking, rotating, and organizing of food products, beverages, and supplies, monitoring inventory levels and ensuring proper storage conditions.

The Must-Haves
• Background: Early Career professional with a preferred High School Diploma or GED, possessing foundational knowledge in food service or cash handling environments.
• Experience: Six (6) months to one (1) year of previous work experience in a food service setting such as a restaurant, cafeteria, or hospital kitchen, or in a cash handling role like retail or customer service.
• Skills: Ability to read, write, and speak English fluently to understand instructions and communicate effectively; a strong commitment to customer service; and adherence to rigorous food safety and sanitation standards.
• Bonus: Basic personal computer and data entry skills, particularly for POS system operation, patient order entry, or inventory tracking.