Tesla Advisor

Job Description

Tesla Advisor | Tesla

The Tone:
This is a full-time role at Tesla. Tesla is at the forefront of accelerating the world’s transition to sustainable energy, primarily through its electric vehicles and related products. This role is essential for delivering an educational, immersive, and exciting experience to current and potential customers, ensuring satisfaction from their initial visit through to vehicle delivery. You will guide customers through exploring Tesla’s offerings and facilitate a seamless sales and delivery process, directly contributing to the company’s mission.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location:

• Mission: To consistently deliver educational, immersive, and exciting experiences to customers, facilitating seamless sales and delivery processes for Tesla’s sustainable energy products.
• Tech Stack: Microsoft Office Suite, CRM tools

What You’ll Actually Do
• Engage Guests: Greet and engage walk-in guests, creating a welcoming atmosphere for effective conversations.
• Educate Customers: Excite and educate prospective customers through various channels about Tesla’s comprehensive product offerings.
• Build Sales Pipeline: Help build and maintain a robust sales pipeline by collecting customer information and facilitating test drives for potential buyers.
• Deliver Service: Provide exceptional customer service throughout the sales cycle, including customer education, vehicle preparation, and document completion.
• Achieve Goals: Actively contribute to the achievement of monthly sales and delivery goals by meeting and exceeding individual sales and KPI targets.

The Must-Haves
• Background: Early Career professional in customer service and sales, with a genuine passion for sustainable energy and Tesla’s innovations in personal transportation.
• Experience: 1+ years of customer service and/or sales experience, demonstrating a proven track record of meeting and exceeding goals.
• Skills:
• Highly organized with excellent written and verbal communication skills.
• Proficient with Microsoft Office Suite and CRM tools.
• Valid driver’s license is required.
• Ability to work evening hours, weekends, and holidays in a retail environment.
• Ability to obtain a Motor Vehicle Salesperson License as required by state law in applicable regions (e.g., CA, CO, HI, ID, MD, MS, NV, NC, PA, TN, UT, VA, DC).
• Bonus: Notary license is preferred for roles in certain states (e.g., AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA), with company assistance provided if needed.