Junior Event Assistant

Job Description

Junior Event Assistant | +57

The Tone:
This is an early career opportunity at +57, a company actively expanding its client portfolio in events and sales campaigns. This role is designed for individuals seeking to grow their career within a fast-paced, team-driven environment. The Junior Event Assistant is vital to strengthening client relationships, attracting new business, and ensuring customer satisfaction. At +57, the belief is that people are their greatest asset, fostering an environment where ambition, collaboration, and personal growth are encouraged daily. Team members receive dedicated support, comprehensive training, and opportunities for professional advancement, including exploring entrepreneurial paths, all while making a significant impact for clients.

The TL;DR
• Role: Early Career
• Mission: This person is responsible for representing clients, managing sales administration, engaging with customers to strengthen relationships and generate new business, and delivering high-level customer service.

What You’ll Actually Do
• Client Representation: Represent and promote our clients in a professional and engaging manner to the public and potential customers.
• Sales Administration: Manage sales administrative tasks, which includes tracking and maintaining accurate sales records.
• Customer Engagement: Interact directly with both new and existing customers face-to-face to strengthen relationships, improve retention, and generate new business opportunities.
• Customer Follow-up: Conduct proactive follow-ups with customers to maintain engagement and ensure ongoing satisfaction with services and products.
• Service Delivery: Deliver a consistently high level of customer service on behalf of our clients and the organization, assisting customers by addressing questions and providing helpful guidance regarding products and services.

The Must-Haves
• Background: Early career role focused on direct customer and client interaction within event and sales campaigns. No specific degree required, but a foundational understanding of client engagement is key.
• Experience: Demonstrated ability to work effectively and collaboratively within a team environment.
• Skills: Strong communication skills for effective interaction with diverse customer groups. Excellent customer service skills for addressing inquiries and providing support. Ability to perform well and maintain effectiveness in a fast-paced work environment. Quick learner capable of efficiently absorbing detailed product and client information. Consistently maintains professionalism and a positive attitude in all customer interactions.
• Bonus: Previous experience in marketing or customer service roles is considered beneficial. Prior experience in a client-facing or customer-facing role is advantageous for this position.