Junior Product Specialist

Job Description

Junior Product Specialist | BNY

The Tone:
This is a full-time role at BNY, located in New York, NY. BNY is a leading global financial services company that influences nearly 20% of the world’s investible assets, leveraging cutting-edge AI and breakthrough technologies to collaborate with clients and drive transformative solutions. As a Junior Product Specialist, you will support CollateralONE’s client execution team, playing a crucial role in advancing global client growth initiatives and ensuring alignment with strategic objectives. This position contributes to powering the future of finance, fostering a culture of innovation and inclusion where bold ideas meet advanced technology.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: New York, NY (On-site)
• Pay: $59000–$124000 yearly
• Team: CollateralONE
• Mission: Support client execution and advance global client growth initiatives, ensuring alignment with strategic objectives and revenue goals.

What You’ll Actually Do
• Client Growth Support: Support CollateralONE’s client execution team by advancing global client growth initiatives and ensuring daily work aligns with BNY Markets’ strategic objectives and revenue goals.
• Go-to-Market Execution: Collaborate with Sales and Relationship Management to operationalize go-to-market plans, which includes preparing client materials, coordinating outreach, maintaining adoption trackers, and reporting progress across various buy-side segments.
• Client Relationship Management: Serve as a day-to-day client point of contact for assigned accounts, documenting client objectives and following through with product and service teams to ensure timely delivery.
• Process and Experience Improvement: Contribute to client experience improvements by documenting pain points, standardizing processes, supporting automation initiatives, and maintaining playbooks to reduce manual work and elevate service consistency.
• Operational Resilience and Compliance: Help strengthen operational resilience by monitoring workflows, performing routine control checks, collecting evidence for compliance, and supporting remediation actions across global processes.
• Legal and Risk Coordination: Partner with Legal, Risk, and Compliance on routine agreement and SLA updates by preparing draft materials/templates, coordinating reviews, tracking approvals, and maintaining accurate records.
• Product Backlog Contribution: Provide structured input to the Product & Technology backlog by collecting user feedback, performing basic analyses, assisting with prioritization, and supporting User Acceptance Testing (UAT) for enhancements that improve user engagement and competitive differentiation.

The Must-Haves
• Background: Bachelor’s degree in business management or a related discipline.
• Experience: At least 1 year of related product experience and 1-3 years in financial services.
• Skills: Client relationship management, process documentation and improvement, coordination of outreach and reviews, basic analytical support, understanding of compliance and operational resilience.