Housekeeper

Job Description

Housekeeper | AutoCamp

The Tone:
This is a role at AutoCamp, a lifestyle hotel brand redefining outdoor experiences. AutoCamp provides upscale, hassle-free, and comfortable stays in scenic outdoor destinations, a concept they call Outdoor Hospitality. This Housekeeper role is crucial for maintaining the pristine cleanliness and organization of all guest accommodations—including Airstreams, Luxury Tents, X-Suites, and Cabins—ensuring they meet AutoCamp’s high standards for luxury camping. Your meticulous attention to detail directly contributes to guests enjoying a delightful and comfortable stay.

The TL;DR
• Pay: $18–$20 hourly
• Team: Reports to a Housekeeping Supervisor, interacts with Maintenance.
• Mission: Maintain the cleanliness and organization of all guest accommodations according to AutoCamp’s luxury camping standards.

What You’ll Actually Do
• Guest Accommodation Upkeep: Thoroughly clean and meticulously maintain all guest accommodations (Airstreams, Luxury Tents, X-Suites, Cabins) to AutoCamp’s luxury standards, including dusting, mopping, window cleaning, bed making, and waste removal.
• Room Organization & Presentation: Straighten all kitchen, bathroom, bedroom, and furniture items, and carefully dust, polish, and remove marks from walls, counters, and furnishings to ensure a pristine guest experience.
• Supply Management: Replenish guest amenities and supplies diligently, while also accurately tracking and maintaining the inventory of every item replaced within guest rooms.
• Reporting & Safety Compliance: Communicate the status of cleaned rooms to the Housekeeping Supervisor, immediately report any lost and found, damaged, or unusual circumstances, and adhere strictly to proper key control, cleaning product handling, and emergency procedures.
• Guest & Team Support: Provide attentive and courteous service to guests by assisting with questions and requests, and contribute to a positive workplace culture through friendly and helpful interactions with all co-workers.

The Must-Haves
• Background: Early career role requiring an understanding of how to properly use assigned cleaning equipment and products, coupled with knowledge of proper cleaning product handling and safety procedures.
• Skills: Demonstrates thoroughness and a strong attention to detail; possesses excellent and attentive customer service; capable of solving practical problems and navigating ambiguous situations; comfortable working outdoors in all seasons and weather conditions; able to arrive for assigned shifts on time, operate cleaning equipment such as a vacuum cleaner, and work flexible hours including evenings, weekends, and holidays.
• Bonus: A high school diploma or GED certificate; prior experience working as a hotel housekeeper.