Part-Time Teller Specialist

Job Description

Part-Time Teller Specialist | Maps Credit Union

The Tone:
This is a part-time role at Maps Credit Union, located in Salem, OR, specifically at the Chemeketa Branch. Maps Credit Union, founded in 1935, is a well-established financial institution serving over 84,000 members across 14 branch locations in the Willamette Valley. This position is a critical entry point for individuals passionate about customer service and dedicated to helping community members achieve their financial success. As a Part-Time Teller Specialist, you will play a direct role in enhancing member relationships and supporting the Credit Union’s mission of lifelong learning and community engagement.

The TL;DR
• Role: Part Time
• Type: Part-time
• Location: Salem, OR (On-site)
• Pay: $19 hourly
• Team: Chemeketa Branch Team
• Mission: This person will engage with members, process account services, and recommend products to help them achieve financial success.

What You’ll Actually Do
• Engage with Members: Cultivate positive and professional interactions with Maps Credit Union members, ensuring a welcoming and helpful environment for all their financial needs.
• Process Transactions: Efficiently and accurately manage a variety of account services for members, including processing cash, checks, and money orders, while precisely maintaining and balancing your cash drawer within established policy limits.
• Build Relationships: Proactively assess individual member needs and thoughtfully recommend relevant Maps Credit Union products and services, fostering stronger relationships and assisting members in achieving their financial goals.
• Achieve Goals: Contribute directly to the success of the branch by meeting personal and team monthly goal achievements, helping to drive overall Credit Union performance.
• Ensure Compliance: Strictly adhere to all regulatory and internal policy compliance requirements, along with Credit Union operations and security procedures, to safeguard member assets and maintain institutional integrity.

The Must-Haves
• Background: Hold a high school diploma or equivalent. This role provides comprehensive in-house and on-the-job training, making it an excellent entry point for developing a career in Financial Services.
• Experience: Possess a minimum of 1 year of direct cash handling experience AND 1 year of customer service experience, or an equivalent combination of relevant training and professional background.
• Skills: Demonstrate a strong aptitude for providing excellent customer service, accurate cash handling, clear and professional communication, and uphold the highest level of ethical behavior in all interactions.