Internship Program – Resort Operations (Housekeeping / Front Office)

Job Description

Marriott Vacations Worldwide – Internship Program

Hourly Rate: $18.75

Internship Program Overview

Marriott Vacations Worldwide offers a comprehensive internship program at one of its stunning resort locations. These programs are available in 3- or 6-month durations and are built around the following core pillars:

• Gain in-person, on-site work experience within a designated department at one of our premier resort locations.
• Receive personalized guidance and support from experienced property leaders to help shape your career path.
• Participate in exclusive sessions with senior company executives to gain strategic insights and leadership perspectives.
• Spend a day shadowing a different department to broaden your understanding of resort operations.
• Conduct two interviews with senior leaders to learn about their career journeys and leadership philosophies.
• Collaborate on a meaningful project that encourages creativity and contributes to business innovation.
• Join interactive online sessions designed to provide exposure to various areas of the MVW business.
• Connect with fellow interns and share your journey through our dedicated internship social media platform.

Internship Program Requirements

• Must be available to work a variety of shifts, including mornings, afternoons, evenings, weekends, and holidays.
• This is a fully on-site internship at one of the designated Marriott Vacations Worldwide resort locations.
• Candidates must be actively pursuing a college degree at any level.
• While students majoring in Hospitality or Business Management are preferred, applicants from other academic disciplines are also encouraged to apply.
• A valid driver’s license may be required, depending on the scope of the role.

Internship Timelines

• Spring: January – April
• Summer: May – August
• Timelines may vary depending on the needs of the company.
• Housing accommodations and relocation are the students’ responsibility.

Internship Resort Operations Position Descriptions

Housekeeping Intern

• Develops skills in this critical component of resort operations, providing a strong foundation for a successful career in hospitality.
• Learns the essentials of villa cleaning and performs core tasks that ensure guest accommodations are clean, comfortable, and up to brand standards.
• Learns about the roles and responsibilities of other housekeeping positions.
• Observes and leads room inspections.
• Observes and learns key components of inventory control and supply ordering.
• Understands the importance of collaboration with other departments in preparing for guest arrivals.

Front Office Intern

• Learns and applies brand-standard welcoming techniques to deliver an exceptional guest experience.
• Welcomes and assists guests and owners during the check-in and check-out process.
• Learns how to be a helpful resource to guests by taking care of requests and inquiries.
• Learns to handle daily front desk tasks and participates in problem-solving.
• Learns the difference between ownership and nightly reservations.
• Observes and learns the pre-arrival process for guests.
• Gets to know room locations and how they are assigned.

Physical Requirements

Interns must be able to reach overhead and below knee level, and perform physical activities such as bending, twisting, pulling, and stooping. Interns must also be capable of standing, sitting, or walking for extended periods. The ability to lift, carry, push, or pull items weighing up to 10 pounds (25 pounds for Housekeeping) without assistance is required.

Internship Perks

• Enjoy special rates and perks at both Marriott International and Marriott Vacations Worldwide properties—for associates, family, and friends.
• Receive holiday pay when scheduled to work on company-recognized holidays.
• Interns who successfully complete the program will receive priority consideration for future career opportunities within Marriott Vacations Worldwide.

About Our Company

Marriott Vacations Worldwide offers flexible vacation programs, giving customers the ability to choose the style of vacationing that suits their needs, year after year. Each vacation ownership product provides access to a variety of usage options — from an internal collection and an external exchange network of resorts; to hotels around the world; cruises, adventure travel, guided tours and more.

Our Culture

• We are devoted to the personal development of our associates.
• Our business is built on establishing long-lasting relationships with our customers.
• We hold ourselves to the highest moral and ethical standards.
• We champion innovation.
• “We” always supersedes “me.”
• A strong focus on our responsibility for environmental sustainability and community involvement.
• Dedication to Inclusion and Diversity. Diverse backgrounds and perspectives have always made us better together.

No deadline to submit an application due to ongoing application acceptance.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.