Junior Marketing Specialist

Job Description

Job Title: Junior Marketing Specialist

Company: Serco Inc.

Position Overview

Serco Inc. is seeking a motivated Junior Marketing Specialist to join their team. This role involves representing the My Service Benefits (MSB) program at various venues and conferences, conventions, training events, and other awareness opportunities that accomplish strategic communications tactics and strategies.

Key Responsibilities

• Represent the My Service Benefits (MSB) program at various venues and conferences, conventions, training events, and other awareness opportunities that accomplish strategic communications tactics and strategies.
• Present MyArmyBenefits and MyAirForceBenefits information to audiences ranging from 10 to over 200 participants on both virtual and in-person briefing events.
• Brief audiences that include service members across the active and reserve components and all ranks, including senior leaders and sometimes VIPs.
• Provide training to active and reserve component Retirement Services Officers on the websites, especially the financial planning calculators.
• Be THE knowledge resource on all aspects of military benefits and retirement, including specific Army benefits and resources for retirement, including the calculation of retired pay, Survivor Benefit Plan (SBP) premiums, and survivor benefits estimates.
• Assist Soldiers, Airmen, Guardians and their families with benefit calculations at supported events, both for regularly scheduled briefings as well as for other event opportunities.
• Prepare required paperwork such as travel authorizations, executive summaries, expense reports, and event feedback as required prior to and following every supported event.
• Create and update briefing slides tailored to specific audiences.
• Conduct outreach to various military commands to create more briefing, presentation, and event opportunities for the schedule, helping to increase awareness among active duty military members and their families.
• Provide additional assistance as required to the marketing efforts of the team as needed, including idea input for social media posts and feedback from website users gathered at briefings and events.
• Provide assistance to the technical team by testing site calculators and other features and functions.
• Attend regular team meetings as required and collaborate with other team members using online applications such as MS Teams, Asana, and others.
• Monitor military benefits-related media and track changes in law and regulations affecting benefits.
• Be comfortable learning new applications and working with technology.
• Work cross-functionally with multiple MSB teams on various efforts.
• Travel at least twice per month, but also up to 4 times per month to conduct presentations and briefings to small and large groups of various audiences and stakeholders.

Required Qualifications

• U.S. Citizenship.
• Ability to obtain a NACI clearance.
• Bachelor’s degree from an accredited college or university, in Marketing, Communications, Advertising/Public Relations, Journalism, Business, English, or related field.
• 1 Year experience providing presentations to various military audiences, including large groups of over 200 participants.
• Ability to travel up to 50%.

Company Overview: Serco Inc.

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. Serco helps clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. The company emphasizes making an impact, finding one’s place, and counting on contributions.

Benefits and Compensation

Serco’s Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Comprehensive Benefits for Full-Time Employees:

• Medical, dental, and vision insurance.
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract.
• 401(k) plan that includes employer matching funds.
• Tuition reimbursement program.
• Life insurance and disability coverage.
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
• Birth, adoption, parental leave benefits.
• Employee Assistance Plan.

To review all Serco benefits, please visit: https://careers.serco-na.com/us/en/what-we-offer and https://careers.serco-na.com/us/en/about-us.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.