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Account Onboarding Specialist Intern
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Job Description
Account Onboarding Specialist Intern | Gainwell
The Tone:
This is an internship at Gainwell, located in Dallas, TX or El Paso, TX (hybrid). Gainwell is a company of healthcare innovators and mentors dedicated to moving healthcare forward. This role makes a meaningful impact on people’s lives by ensuring the smooth and efficient onboarding of new talent across various accounts, helping them integrate quickly and contribute effectively.
The TL;DR
• Role: Internship
• Type: Full-time (12-week program, 40 hours per week)
• Location: Hybrid – Dallas, TX or El Paso, TX
• Pay: $20 hourly
• Mission: This role ensures new talent across various Gainwell accounts are efficiently integrated and ready to contribute quickly.
• Tech Stack: Microsoft 365 (Teams, SharePoint, Excel, PowerPoint)
What You’ll Actually Do
• Support: Support account teams in implementing onboarding processes tailored to each specific program or client.
• Verify: Verify that new staff receive all appropriate system, tool, and environment access required for their roles.
• Orient: Provide account-specific orientation materials and ensure new personnel understand their roles and expectations.
• Track: Track onboarding progress for new hires and actively flag any delays or process gaps that arise.
• Communicate: Maintain clear and consistent communication with new personnel and key stakeholders throughout their ramp-up period.
The Must-Haves
• Background: Currently pursuing a degree in Business, HR, Operations, Healthcare Administration, Project Management, or a related field.
• Experience: Demonstrated ability to quickly learn diverse account structures, processes, and requirements, with comfort working in a matrixed organization.
• Skills: Strong organizational skills; Excellent interpersonal communication and a customer service mindset; Proficiency with Microsoft 365 (Teams, SharePoint, Excel, PowerPoint).
