NAPA Counter Sales Associate

Job Description

NAPA Counter Sales Associate

We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Counter Sales associate, you are looked at as the “face of the retail store” and the go-to person as soon as our customers enter our retail stores for all of their automotive needs. You don’t need to be able to tear a motor down and rebuild it (however, if you can, that’s awesome) – but we do need you to have a background and knowledge of automotive parts.

A NAPA Counter Sales associate is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work full/part-time, or you just want to get your foot in the door with us to explore other careers at some point – We welcome you!

Key Responsibilities

• Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter and over the phone.
• Use your parts knowledge to assist other NAPA team members in answering customer questions.
• Provide outstanding customer care and interactions with everyone who comes into our NAPA Store!
• Bring customer focus and high energy to our fast-paced stores.
• Welcome retail customers into our stores and engage to provide a positive consumer experience.
• Utilize technology (computer), cash register, telephone, and paper catalog systems efficiently.

Is This The Right Opportunity For You?

• You genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions.
• You have gained your parts experience by working in the automotive industry or have gained your experience tinkering with/repairing cars & trucks through the years.
• You are willing to learn all things automotive if you don’t currently have an extensive background in automotive parts.
• You want to join a team where you can learn and grow your career – the opportunities are endless!

What You’ll Need to Succeed

• Valid Driver’s License
• Previous experience in a parts store or the automotive industry, OR at least a strong willingness to learn all things auto parts.
• High School Diploma or GED. Technical or Trade school courses or degree are a plus.
• Excellent verbal and written communication skills.
• A love for fast-paced retail environments.
• Great listening skills and empathy for customers.

Even Better If You Have (Bonus Points)

• A background and/or passion for the automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
• Experience in a parts store, auction, retail store, or auto body/collision repair.
• Knowledge of cataloging AND/OR inventory management systems.
• An entirely customer-centric approach (external/internal).
• ASE Certifications.

What’s In It For You (Benefits & Perks)

• Awesome people and brand to work with.
• Competitive Pay.
• Outstanding health benefits and 401K.
• A stable company: Fortune 200 with a “family” feel.
• A culture of promotion from within, encouraging your creativity, finding solutions/fixes, and where no two days or career paths are the same!
• Great training and ongoing development with support from multiple leaders and your team.

Join Our Talent Community!

Not the right fit for this particular role? We encourage you to explore future opportunities by joining our Talent Community on jobs.genpt.com or creating an account to set up email alerts for new job postings that match your interests!

Equal Opportunity Employer

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC’s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.