Candidate
Employer
Entry Level Technician
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Job Description
Entry Level Technician | Sullivan Tire
The Tone:
This is an early career position at Sullivan Tire, an employee-owned company dedicated to providing the highest quality vehicle maintenance and repair services. In this role, the Entry Level Technician plays a crucial part in maintaining customer satisfaction and achieving productivity standards. You will contribute to the team by performing essential entry-level repairs and services, all while upholding the company’s commitment to internal controls and procedures within a retail environment.
The TL;DR
• Role: Early Career
• Location: (In-person)
• Mission: To deliver high-quality vehicle maintenance and repair services to valued customers and uphold satisfaction while achieving company standards.
What You’ll Actually Do
• Tire Services: Correctly perform mounting, dismounting, balancing, and repair of passenger and light truck tires, delivering high-quality vehicle maintenance services.
• Vehicle Maintenance: Execute proper lube, oil, and filter changes on both domestic and foreign vehicles, contributing to the longevity and reliability of customer automobiles.
• Safety Inspections: Accurately perform and document comprehensive vehicle safety inspections, ensuring compliance and customer awareness of vehicle conditions.
• Component Repairs: Conduct unsupervised vehicle maintenance repairs, including but not limited to, replacement of headlights, fan belts, batteries, and wiper blades, addressing common vehicle issues.
• Operational Collaboration: Collaborate with store management to ensure productivity, profitability, and customer satisfaction standards are consistently met, while strictly adhering to internal controls, policies, and procedures.
The Must-Haves
• Background: Early Career professional with a foundational understanding of the automotive tire and auto service industry.
• Experience: Proven ability to multi-task efficiently within a retail setting, effectively managing various tasks simultaneously.
• Skills: A strong customer service focus for effective interactions, basic conflict resolution skills to handle customer interactions effectively, and a collaborative team player attitude to support overall operations.
