Surveyor Technician

Job Description

Surveyor Technician | California Department of Public Health (CDPH)

The Tone:
This is a permanent, full-time role at the California Department of Public Health (CDPH), located in Fresno, CA, with a hybrid telework option. The CDPH is deeply committed to equity, diversity, and inclusion, fostering a culture where all employees can thrive while advancing the health and well-being of California’s diverse people and communities. Operating within the Center for Health Care Quality (CHCQ), this position supports the essential mission of ensuring and enhancing healthcare standards across the state. The Surveyor Technician plays a critical role in upholding public health by expertly managing regulatory oversight, conducting quality assessments, and collaborating with healthcare providers, thereby optimizing patient care through diligent policy implementation and continuous improvement efforts.

The TL;DR
• Role: Full Time
• Type: Permanent
• Location: Fresno, CA (Hybrid)
• Pay: $3,833.00 – $4,804.00 monthly
• Team: Reports to the Supervising Program Technician II
• Mission: To support healthcare quality and public health by meticulously processing complex assignments, managing licensing activities, and providing essential technical assistance.
• Tech Stack: Multiple computer programs

What You’ll Actually Do
• Complex Assignments: Review and process complex administrative assignments, including healthcare citations, in support of CDPH’s mission.
• Licensing Activities: Perform intricate healthcare licensing and certification activities for various healthcare professionals and facilities.
• Data Management: Accurately enter and maintain critical data within multiple computer systems simultaneously to ensure compliance and record-keeping.
• Technical Assistance: Provide vital technical support and guidance to healthcare providers, patients, and their family members regarding CDPH programs and policies.

The Must-Haves
• Background: Candidates must meet the eligibility requirements for, or already hold the classification of, Program Technician II within the State of California civil service system. This involves taking and passing the official State examination for Program Technician II.
• Experience: Proven ability to meticulously review and process complex administrative documents, manage detailed licensing processes, and handle data entry across multiple systems. Demonstrated proficiency in accurately entering data into, and navigating multiple, computer systems simultaneously is essential. Prior experience in providing technical assistance to diverse stakeholders such as healthcare providers, patients, and their family members is also required.
• Skills: Strong analytical and organizational skills for managing complex caseloads, excellent attention to detail for data entry and document processing, and effective communication skills for delivering technical assistance. The capacity to work efficiently within multiple computer programs concurrently is a key technical skill for this role.