Back-Office Information Technology Administrator

Job Description

Back-Office Information Technology Administrator | Lockheed Martin

The Tone:
This is a full-time, on-site role at Lockheed Martin, located in Cape Canaveral, Florida. Lockheed Martin’s Space business area develops advanced technologies and systems critical for national security and exploration. This role is essential for maintaining the smooth operation of IT support functions across both unclassified and classified programs, directly enabling the success of critical space missions and providing vital support services.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, Cape Canaveral, FL

• Mission: Ensure the smooth operation of IT support functions for Lockheed Martin’s Space business area.
• Tech Stack: Zoho CRM, Microsoft Excel, Microsoft Windows 11

What You’ll Actually Do
• Customer Relationship Management: Act as a primary point of contact, ensuring effective communication and support for internal customers.
• Vendor Relationship Management: Coordinate with vendors, carriers, and suppliers regarding purchase orders, shipments, and service agreements.
• Financial Management: Oversee financial aspects related to IT operations, including tracking and reporting.
• Inventory Management: Manage and maintain accurate records of IT assets and inventory.
• Physical Equipment Handling: Move, stack, and install physical IT equipment, requiring the ability to lift up to 40 lbs.

The Must-Haves
• Background: US Citizenship is required for facility access, and dual citizenship is not permitted. Candidates must have the ability to obtain and maintain a DOD Secret clearance for the position.
• Experience: Demonstrated experience using customer relationship management (CRM) software, practical experience utilizing financial management software, and proven experience coordinating with vendors, carriers, and suppliers regarding purchase orders and shipments.
• Skills: Ability to move, stack, and install physical equipment by lifting up to 40 lbs.
• Bonus: A Bachelor of Science degree from an accredited University, an active DOD Secret clearance (investigation completed within the last 5 years), or a current IAT Level II or III certification (e.g., Security+, CASP, CISSP). Experience supporting United States Government classified environments, specific proficiency with Zoho CRM software, or Microsoft Excel is also valued. Desired experience includes using the Microsoft Windows 11 operating system and computer peripherals, designing and delivering training sessions, developing knowledge-based articles, and leading process improvement initiatives.