UX Researcher

Job Description

UX Researcher | LiveRamp

The Tone:
This is a full-time role at LiveRamp, a company that provides a data collaboration platform for innovative companies, setting new standards for consumer privacy and data ethics. The company builds a connected customer view with clarity and context while protecting brand and consumer trust. This role is crucial for deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of first-party data by ensuring user experiences are intuitive and effective, ultimately driving brand and business value.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: Remote/Hybrid (US)
• Pay: $77000–$111500 yearly
• Team: Small, high-impact UX Research team embedded in a larger design organization, collaborating with PMs, designers, and commercial teams.
• Mission: Influence product direction and deliver actionable user insights to enhance experiences across the product lifecycle and achieve critical business objectives.
• Tech Stack: Python, SQL, AI tools (e.g., NotebookLM, Gemini)

What You’ll Actually Do
• Conduct research: Execute user research using both quantitative methods like benchmarking and surveys, and qualitative methods such as usability studies and contextual inquiry.
• Deliver insights: Analyze and synthesize research findings to provide actionable insights for discovery, ideation, and development phases.
• Promote user-centered design: Advocate for user-centered methods and guide partners in conducting their own research to maintain quality and consistency.
• Develop research strategies: Create and implement research strategies throughout the product lifecycle, from initial concept to launch and ongoing optimization.
• Track user experience metrics: Partner with product and design teams to define and monitor key product metrics that measure user experience progress against business objectives.

The Must-Haves
• Background: Mid-career professional with a Bachelor’s degree in Human-Computer Interaction, Cognitive Psychology, Computer Science, or a related field.
• Experience: At least 2 years of experience in UX research, or UX/product design with a strong research focus; an online case-study portfolio showcasing research artifacts, process, and impact is required.
• Skills: Proven ability to influence product direction with actionable customer insights, base-level proficiency in data analytics languages like Python and SQL, and strong communication and collaboration skills to advocate for users.
• Bonus: Experience in enterprise SaaS or AdTech, familiarity with business intelligence or data visualization products, and experience using AI tools within a research practice.