Customer Sales Associate

Job Description

Customer Sales Associate | Tucson, AZ | $16 – $18/hr

We’re collaborating with a global customer engagement powerhouse, boasting nearly a century of success, to find a dynamic Customer Sales Associate for an exciting opportunity in Tucson, AZ. We are seeking high-energy communicators eager to kick-start their careers in a fast-paced environment where personal and professional growth is a top priority.

In this pivotal role, you will represent industry-leading brands within the insurance and wireless sectors. You will leverage advanced CRM tools and multi-line communication systems to deliver elite customer service and drive sales growth. Success will be achieved through a combination of empathy, comprehensive product knowledge, and efficient problem-solving.

The Role

• Handle high-volume inbound calls related to auto insurance sales or wireless account management, consistently delivering world-class customer service.
• Utilize advanced CRM software to accurately process orders, update customer records, and document account changes.
• Drive revenue by applying extensive product knowledge to identify customer needs and troubleshoot complex concerns through effective consultative selling techniques.
• Manage end-to-end customer lifecycles, including account activations, billing inquiries, and service upgrades, while consistently maintaining high satisfaction scores.
• Execute multitasking strategies across multiple software platforms and communication channels to resolve inquiries with both speed and empathy.

What You’ll Need

• At least 6 months of proven experience in a sales-driven environment or a high-volume retail setting, with a track record of meeting Key Performance Indicators (KPIs).
• Demonstrated proficiency in basic computer software, digital navigation, and data entry, coupled with strong attention to detail.
• Exceptional verbal and written communication skills, with the ability to clearly explain complex product features to diverse customer demographics.
• A High School Diploma or GED and a minimum age of 18 years to meet regulatory requirements.
• Legal authorization to work in the United States and a commitment to a consistent 40-hour work week.

What’s On Offer

• Competitive hourly pay ($16 – $18/hr) with a stable, full-time schedule and long-term career security.
• Comprehensive benefits package including Health, Vision, Dental, and a 401(k) plan with company matching contributions.
• Generous Paid Time Off (PTO) and paid sick leave to ensure a healthy work-life balance from the start.
• Robust professional development opportunities through a tuition reimbursement program and dedicated leadership coaching/training.

Desired Skills and Experience

Customer Service, Inbound Sales, CRM, Account Management, Call Center Operations, Troubleshooting, Sales Prospecting, Retail Sales

Apply via Haystack today!