Field/Site Account Specialist – Sales Enabler

Job Description

Field/Site Account Specialist – Sales Enabler | Baker Hughes

The Tone:
This is an internship at Baker Hughes, a global energy technology company providing solutions to energy and industrial customers worldwide. The company’s OFSE – Process Solutions – Chemicals (NAL Downstream) business delivers high-performance chemical solutions and technical services to support safe, reliable, and efficient refinery operations. This role is crucial for enabling commercial success by strengthening customer relationships, coordinating technical service delivery, and identifying opportunities to add value for the customer.

The TL;DR
• Role: Internship
• Location: Not specified

• Team: OFSE – Process Solutions – Chemicals (NAL Downstream) business
• Mission: Supporting customer accounts, executing chemical program performance, and enabling commercial success.

What You’ll Actually Do
• Account Management: Build long-term relationships by managing accounts effectively and understanding customer operational and business needs.
• Project Collaboration: Identify, coordinate, and collaborate with cross-functional teams to drive projects, technical sales initiatives, and customer solutions.
• Presentation Delivery: Prepare and deliver business reviews and technical presentations to customers, leadership, and internal teams.
• Program Operations: Manage day-to-day operations of refinery chemical programs, including service activities, delivery systems, and performance monitoring.
• Service Execution Support: Support technicians and account representatives to ensure accurate execution of chemical applications and service standards.

The Must-Haves
• Background: Students pursuing a Bachelor’s or Master’s degree, or recent graduates, with experience in refinery operations, downstream chemicals, process treatment, or industrial service delivery.
• Experience: Ability to manage multiple priorities in a customer-facing environment and effectively support both commercial sales activities and technical field operations.
• Skills: Strong communication, teamwork, relationship-building skills, and sound analytical and problem-solving abilities.