Activities Associate

Job Description

Activities Associate | Schulte Companies

The Tone:
This is a full-time role at Schulte Companies, located in Whitefield, NH. Schulte Companies is a leading hospitality management firm operating a diverse portfolio of hotels, resorts, and restaurants. This role is vital for delivering exceptional guest experiences by coordinating and leading activities at a luxury resort, ensuring guests enjoy their stay and upholding the company’s commitment to service excellence.

The TL;DR
• Role: Full Time
• Location: In-person, Whitefield, NH

• Mission: To deliver personalized, enjoyable, and seamless resort activity experiences for guests while upholding luxury standards and wellness culture.

What You’ll Actually Do
• Personalized Guest Service: Provide individualized attention to guests, guaranteeing a seamless and enjoyable experience with all resort activities.
• Activity Leadership: Lead and support scheduled activities, which include outdoor sports, fitness classes, children’s programs, wellness offerings, and cultural events.
• Safety Oversight: Monitor all recreational areas, ensuring a secure environment by adhering to safety protocols and providing guest assistance when necessary.
• Area & Equipment Maintenance: Ensure recreation areas, pools, equipment, and activity centers, both indoors and outdoors, are clean, properly stored, and ready for use.
• Program Enhancement: Contribute to the creation of new and innovative recreational experiences that align with the Inn’s luxury and wellness standards.
• Cross-departmental Collaboration: Partner daily with other departments to guarantee seamless guest experiences.

The Must-Haves
• Background: Core domain knowledge in hospitality, recreation, and customer service.
• Experience: Minimum of 1 year in hospitality, recreation, and customer service, with demonstrated ability to lead and engage groups of guests of all ages.
• Skills: Fluency in written and verbal English, ability to speak confidently in group settings, basic first aid and CPR certification (or willingness to obtain), and the physical capability to handle equipment and remain active throughout shifts.
• Bonus: Prior experience in a luxury resort setting; eagerness to learn wellness, fitness, event leading, and outdoor activities trends and best practices.