Marketing Representative

Job Description

About the Job: Marketing Representative

Join Vacatia and Redefine the Guest Experience Across Hospitality & Ownership

Location: Williamsburg, VA

Vacatia is at the forefront of transforming the vacation ownership and rental industry. We seamlessly blend hospitality, cutting-edge technology, and innovative design to craft smarter, more interconnected experiences. Our mission is to build the next generation of travel lifestyle products, and we are actively seeking driven, relationship-focused sales and marketing professionals to join our growing team.

We are searching for a dynamic Marketing Representative who will proactively champion our marketing initiatives, engage effectively with both prospective and current owners, and significantly raise awareness and interest in Vacatia’s distinctive vacation ownership offerings. The ideal candidate will possess a strong guest-centric approach and an unwavering drive to achieve measurable results.

Why You’ll Love Working at Vacatia

• Build the Future: Play a pivotal role in marketing initiatives that elevate the vacation ownership experience and foster deeper connections with guests and owners.
• Impact That Matters: Directly influence lead generation, enhance brand engagement, and boost overall sales performance through strategically targeted campaigns and outreach efforts.
• Innovation at Scale: Collaborate closely with our sales, operations, and digital teams, leveraging modern marketing tools and advanced analytics to continuously optimize campaigns and strategies.
• Autonomy and Ownership: Take full ownership of marketing tasks and projects, from initial execution to comprehensive performance tracking, ensuring every effort has a measurable impact.
• Culture of Growth: Immerse yourself in a fast-moving, people-first environment that champions creativity, fosters robust collaboration, and is dedicated to continuous learning and professional development.

Compensation & Benefits

• Uncapped earning potential
• Competitive Commission structure
• Weekly pay
• Paid training
• Paid Time Off (PTO)
• Health, Dental, Vision Insurance
• 401(k) with company match
• Life & AD&D Insurance
• Wellness Program & Employee Assistance Program (EAP)
• Employee discounts (Tickets at Work, Perks at Work)
• Education Assistance Program

Your Impact

• Sales & Promotion: Drive sales and promote vacation packages and ownership opportunities by skillfully scheduling and booking presentation tours for guests and visitors.
• Tour Management: Efficiently manage tour slots utilizing the arrival manifest, proactively contacting pre-arrival guests, in-room guests, and owner referrals via phone to extend invitations to presentations, as well as handling guest/owner check-ins.
• Customer Service & Concierge: Deliver exceptional customer service while actively promoting vacation packages and tours, and offer valuable general concierge services (e.g., providing local recommendations).
• Administrative Duties: Complete all necessary paperwork meticulously (including daily call logs and reservation forms), maintain accurate system records, and strictly adhere to all gifting procedures and limits.

What You Bring

• Experience: 1+ years of experience in marketing or sales, preferably within the timeshare or vacation ownership industries.
• Results-Oriented: Proven ability to effectively support and engage customers, consistently contributing to measurable business results.
• Key Skills: Demonstrable strength in communication, collaboration, and delivering outstanding customer service.
• Adaptability: Ability to skillfully manage multiple priorities, adapt seamlessly to changing needs, and consistently deliver high-quality work.
• Technical Acumen: Basic computer knowledge.

Join Us

If you’re ready to inspire travelers, drive meaningful results, and contribute to redefining the future of vacation ownership, we warmly invite you to connect with us. Your next exciting chapter begins here at Vacatia.