Detail Specialist

Job Description

Detail Specialist | Teph Seal Auto Appearance

The Tone:
These are opportunities for Detail Specialists at Teph Seal Auto Appearance, a company providing auto detailing and reconditioning services to dealerships across the United States. This role is crucial for delivering high-quality service and products, ensuring exceptional customer satisfaction through meticulous vehicle care and courteous interactions. Teph Seal values its dedicated team as its most powerful asset, fostering an environment where challenging the status quo is encouraged, and every individual plays a vital role in the company’s entrepreneurial success.

The TL;DR
• Role: Full Time
• Type: Full-time or Part-time
• Location: Across the United States

• Team: Part of a dedicated team within auto dealership reconditioning centers.
• Mission: To deliver exemplary auto detailing and reconditioning services, ensuring complete customer satisfaction and maintaining high-quality service standards.

What You’ll Actually Do
• Exterior Vehicle Care: Wash, wax, and buff vehicle exteriors thoroughly using appropriate cleaning solutions and machines to achieve a high-quality finish.
• Interior Vehicle Restoration: Vacuum, clean upholstery, and treat all interior surfaces, including applying preservation chemicals, to ensure a spotless and protected cabin.
• Specialized Detailing Tasks: Apply dyes, paints, and waxes to protect leather or fabric, and perform engine or engine compartment cleaning and degreasing as required.
• Customer Interaction & Service: Respond promptly to customer inquiries or complaints, ensuring courteous interactions and timely resolution to maintain high satisfaction levels.
• Operational Support: Drive various vehicles, maintain facility cleanliness, and undertake additional duties assigned by management to meet daily operational demands and production needs.

The Must-Haves
• Background: Prior experience in auto detailing or reconditioning, with specific openings for those with some experience (Detail Specialist 1) and those with 2+ years (Detail Specialist 2).
• Experience: A valid driver’s license with a good driving record, along with experience driving both automatic and manual shift vehicles.
• Skills: Manual dexterity and bodily coordination; ability to quickly learn new processes and instructions; effective teamwork and collaboration skills. Keen attention to detail for quality inspection, recognizing small imperfections in work and that of others. Strong oral communication skills, paired with a sense of urgency to ensure customer satisfaction and adherence to uniform standards.
• Bonus: A strong commitment to punctuality and task focus, availability to work weekends and holidays as operational needs require, and a dedication to treating customer vehicles with utmost care and respect.