Part-Time Bank Teller

Job Description

Part-Time Bank Teller | Southwest Missouri Bank

The Tone:
This is a part-time role at Southwest Missouri Bank, located in Oronogo, MO. Southwest Missouri Bank, established in 1979, is proud to be the largest locally owned community bank in the region, dedicated to helping its customers achieve their financial aspirations. This position offers an exciting opportunity for Finance or Accounting majors to kickstart their careers by applying academic knowledge in a real-world, dynamic financial setting. As a Bank Teller, you will be a vital part of a passionate and energetic team, gaining invaluable experience in customer service, financial transactions, and problem-solving, all while growing both personally and professionally within a flexible and high-performance environment.

The TL;DR
• Role: Part Time
• Type: Part-time (approximately 25 hours per week)
• Location: Oronogo, MO

• Mission: Ensure every customer feels valued and heard by providing prompt, courteous, and accurate assistance, fostering lasting relationships, and enhancing the community’s financial well-being.
• Tech Stack: Microsoft Word, Excel, Jack Henry

What You’ll Actually Do
• Customer Service: Act as the face of exceptional customer service, providing prompt, courteous, and accurate assistance to valued clients.
• Transactions & Inquiries: Efficiently handle a variety of teller transactions and expertly address banking inquiries, ensuring every customer feels valued and heard.
• Product Expertise: Acquire and maintain a comprehensive knowledge of the bank’s diverse products and services to effectively guide customers.
• Referral Generation: Identify potential cross-selling opportunities and make effective referrals to help customers reach their financial goals.
• Relationship Building: Uphold a professional demeanor and proactive approach to foster lasting customer relationships and enhance the community’s financial well-being.

The Must-Haves
• Background: Early Career. Ideal for Finance or Accounting majors eager to apply their academic knowledge in a professional setting.
• Experience: Basic cash handling skills; knowledge of office equipment including printers, ten-key, and telephone systems.
• Skills: Excellent customer service skills (approachable and attentive); trustworthiness and integrity for handling all transactions with confidentiality; strong oral and written communication skills; detail and service-oriented approach for paramount accuracy; basic computer proficiency including Microsoft Word, Excel, and Jack Henry.
• Bonus: Bilingual in Spanish is an added advantage for communicating with diverse clientele.