Real Estate Office Administrator

Job Description

Real Estate Office Administrator (Part-Time, On-Site)

Company Description:

Midtown Park by Proper is an ambitious and dynamic five-acre pre-construction site, poised to become a master-planned destination in the vibrant heart of Midtown Miami. This exciting development is designed as a lively community focused on bringing people together, offering a unique and engaging experience for all. Midtown Park promises a modern and inviting atmosphere for residents and visitors alike, beautifully integrated with lush greenery and a commitment to fostering a sense of belonging.

Role Description:

We are seeking a highly organized and customer-focused individual to join our team as a Real Estate Office Administrator. This is a crucial part-time, on-site position based in Midtown Miami, FL, providing essential support to our daily operations and contributing significantly to the smooth functioning and professional presentation of our sales gallery. The successful candidate will be the first point of contact for many of our guests and clients, playing a vital role in creating a welcoming and efficient environment.

Key Responsibilities:

• Greeting Guests: Warmly welcome all visitors to the sales gallery, creating a positive first impression.
• Hospitality: Offer refreshments such as coffee or tea to guests, ensuring their comfort.
• Sales Inquiry Management: Professionally answer incoming phone calls related to sales inquiries, providing initial information or directing calls appropriately.
• Daily Reporting: Accurately complete and submit daily reports, tracking key activities and metrics.
• Office Organization: Maintain the impeccable organization and professional presentation of the sales gallery and common areas.
• Administrative Support: Provide comprehensive administrative assistance to the real estate team, ensuring efficient workflow.
• Collaboration: Effectively collaborate with real estate brokers and clients, fostering strong working relationships.
• Customer Service: Deliver exceptional customer service, addressing inquiries and concerns with professionalism and efficiency.

Qualifications:

• Communication & Interpersonal Skills: Strong verbal and written communication skills with the ability to effectively engage and build rapport with clients, brokers, and team members.
• Customer Service Excellence: Proven customer service skills with a dedicated focus on providing professional, efficient, and friendly support.
• Real Estate Knowledge: Experience in property management or lettings, demonstrating a foundational understanding of real estate operations and terminology.
• Administrative Proficiency: Demonstrated proficiency in administrative assistance tasks, including scheduling appointments, organizing records, managing databases, and handling correspondence.
• Organizational Acumen: Exceptional attention to detail, strong organizational skills, and the ability to effectively manage multiple tasks and priorities simultaneously in a fast-paced environment.
• Software Proficiency: Competency in office software and tools, including Microsoft Office (Word, Excel, Outlook), Microsoft Teams, Builder CMS, and Dropbox.
• Education: High school diploma or equivalent is required. Additional education or certifications in real estate or business administration are considered advantageous.