ESS

Job Description

ESS | ESS Support Services Worldwide

The Tone:
This is a full-time role at ESS Support Services Worldwide, the specialty division of Compass Group. ESS is a leading provider of comprehensive support services, specializing in critical food and facility maintenance for clients and their employees operating in challenging offshore and remote land sites, including significant partnerships with Alaskan native corporations. Our commitment involves a dedicated team of culinary professionals, kitchen support personnel, and hospitality experts who deliver unparalleled guest services, supporting every aspect of daily community life for our clients’ resident workers, 24 hours a day, 365 days a year. This position is integral to the Financial Division, tasked with upholding its vision by ensuring service-oriented customer relationship management and fostering highly efficient financial operations that are essential to the company’s continuous, global service delivery.

The TL;DR
• Role: Full Time
• Team: Financial Division
• Mission: Ensure service-oriented customer relationship management and efficient financial operations.
• Tech Stack: MS Office Suite (Word, Excel), QuickBooks

What You’ll Actually Do
• Account Oversight: Proactively monitors and tracks all credits and debits for assigned accounts, ensuring continuous accuracy and transparency in financial records.
• Comprehensive Payment Management: Takes ownership of the entire customer payment lifecycle, from diligently posting payments and sending them to the correct accounts, to verifying successful deposits, and actively monitoring for unpaid invoices, initiating contact with customers whose payments are late.
• Financial Reconciliation Expertise: Executes precise daily and month-end reconciliation procedures, meticulously balancing all accounts receivable against general ledger balances to guarantee the integrity of financial data.
• Proactive Collections & Negotiation: Leads collection efforts by thoroughly investigating outstanding invoices, performing consistent collection calls, skillfully negotiating equitable payment terms with customers, and processing necessary liens to recover overdue funds.
• Data Integrity & Administrative Support: Ensures high data quality by accurately entering information into accounts receivable general ledger accounts and provides essential administrative assistance, contributing to the smooth operation of the financial department.

The Must-Haves
• Background: Candidates must possess a robust understanding of basic accounting principles, a firm grasp of fair credit practices, and familiarity with collection regulations, forming the bedrock for effective financial management.
• Experience: Requires 1-3 years of practical experience directly within accounts receivable or general accounting functions. Alternatively, equivalent educational background coupled with the demonstrated ability to apply core accounting principles and regulatory knowledge will be considered.
• Skills: Proficiency is essential across the MS Office Suite, particularly with Word and Excel, coupled with demonstrated expertise in QuickBooks for financial management. Success in this role demands strong analytical capabilities to dissect information and resolve complex issues, meticulous attention to detail to ensure accuracy, excellent communication skills for internal and external interactions, precise data entry abilities, and solid mathematical proficiency.
• Bonus: A Bachelor’s degree is highly preferred, demonstrating a deeper academic foundation in relevant fields.