IT Business Process Intern

Job Description

About the Job: IT Business Process Intern at Just Born

At Just Born, we believe in creating joyful moments—not just through our brands, but also through meaningful career experiences. Our internship program is designed to give students real-world exposure while allowing them to take ownership of impactful projects that make a difference for our business and our community.

As a Just Born Intern, you won’t just shadow—you’ll own and lead projects that align with your department, contribute fresh ideas, and gain valuable hands-on experience.

Internship Summary

As an IT Business Process Intern, you’ll gain a behind-the-scenes look at how our business operates. You’ll rotate across multiple functions to learn how teams work together and help document key workflows that keep our organization running smoothly.

Your primary project will focus on mapping and improving business processes — creating clear, structured visuals that show how work moves across departments, systems, and decision points. Your work will help teams operate more efficiently and effectively.

What You’ll Gain

• Ownership of a high-impact project you can complete and showcase in 8–10 weeks
• Hands-on exposure to multiple business functions and end-to-end workflows
• Mentorship from experienced professionals across departments
• Real cross-functional collaboration experience
• Practical experience in process mapping, systems thinking, and continuous improvement
• The opportunity to present your work and recommendations to leadership
• A strong resume-building experience with measurable outcomes

Responsibilities

• Lead a defined project from start to finish
• Conduct stakeholder meetings to learn how their work gets done
• For Order-to-Cash business functions, create:
  • Level 2 process maps (big-picture, cross-functional workflows)
  • Level 3 process maps (detailed steps, decision points, systems, and responsibilities)
• Analyze processes to identify gaps and improvement opportunities, evaluating where digitization or automation could bring value
• Partner with subject matter experts to validate your findings
• Organize and maintain clear documentation
• Present your completed work and insights to team members and leaders
• Support additional team initiatives as needed

The Sweetness You Bring (Qualifications)

• Current undergraduate or graduate student with a major in Business, Management Information Systems, Operations, Engineering (Industrial or Systems), Analytics or related field preferred
• Strong analytical and problem-solving skills with ability to break down complex workflows
• Naturally curious and comfortable asking thoughtful questions
• Ability to work independently while engaging effectively with cross-functional partners
• Strong organizational and documentation skills
• Excellent communication and collaboration skills
• Eagerness to learn and make an impact
• Interest in business operations, continuous improvement, or process optimization

Just Born’s Commitment

Just Born is proud to be an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity

Our Pledge to Diversity, Equity and Inclusion:

• Vision: Just Born’s Vision is to create a workplace where every associate feels inspired and confident to bring their whole selves to work.
• Purpose: Our purpose is to bring sweetness to people’s lives which can only be fully realized if Just Born values every individual we touch.

To Pursue This Vision:

• We will act boldly with integrity, authenticity and humility
• We will listen with intent, curiosity and a passion to learn and grow
• We will lift all voices and create an equitable environment for all

Why It’s Sweet To Work At Just Born

• Legacy & Stability: 101+ years of iconic brands and family-owned success.
• Inclusive Culture: Built on RESPECT and community engagement.
• Competitive Compensation: Base salary, Achievement Awards, and generous 401(k) with company contributions.
• Comprehensive Benefits: Health, dental, vision, HSA contributions, and flexible options.
• Work/Life Balance: Hybrid work model, paid time off and holidays from day one.
• Wellness & Growth: Onsite wellness programs, tuition reimbursement, and Employee Assistance Programs.