Counter Sales Representative

Job Description

About Ferguson

Established in 1953, Ferguson is a Fortune 500 company dedicated to being a premier source of quality supplies across various industries. Our purpose is clear: “Together We Build Better infrastructure, better homes and better businesses.” We strive to simplify complex projects for our customers, ensuring their success and sustainability through proactive problem-solving, adaptability, and continuous growth.

With approximately 36,000 associates across 1,700 locations, Ferguson provides best-in-class products, service, and capabilities in: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks, and Residential Digital Commerce. Ferguson fosters a community where associates operate with a shared purpose of building something meaningful, offering the opportunity to build a career you can be proud of, at a company you can believe in.

Job Title: Counter Sales Representative

Ferguson is actively seeking a motivated individual to fill an immediate need for a Counter Sales Representative.

Work Schedule & Compensation

• Hours: Monday to Friday, 7:00 a.m. to 4:00 p.m.
• Starting Pay: Beginning at $24.00 per hour, with the potential for higher pay based on experience. This role is eligible for bonus or incentive plans.
• Note: While a broader estimated hourly pay range of $15.00 – $21.68 is generally disclosed, the specific starting wage for this Counter Sales Representative position is stated to be $24.00 per hour. Ferguson complies with all wage regulations, and starting wages may be higher in certain locations based on local or state requirements.

The PERKS of Working for Ferguson

Ferguson is committed to the well-being of its associates, offering a holistic approach to benefits that support mental, physical, and financial health. Our comprehensive benefits package includes:

• Competitive compensation
• Hourly bonus potential
• Comprehensive Benefits: Medical, Dental, Vision, Disability, Life Insurance, and Wellness Programs
• 401(K) Retirement Savings Plan with company match
• Generous Paid Time Off: Vacation, sick, personal, holiday, and parental leave
• Employee Assistance Programs
• Associate discounts
• Community involvement opportunities
• Opportunities for growth and advancement, both professionally and financially
• Additional meaningful and inclusive enhancements such as mental health coverage, gender-affirming and family-building benefits.

Key Responsibilities

As a Counter Sales Representative, you will be instrumental in providing excellent customer service and maintaining an efficient store environment:

• Provide expert advice to customers, guiding them to the best products for their specific needs.
• Process customer orders accurately using the order management system.
• Operate cash registers and adhere to all established cash handling procedures.
• Prepare and stage orders efficiently for customer pick-up.
• Maintain the store’s appearance and uphold merchandising standards as advised.
• Ensure merchandise is consistently restocked and correctly placed in its designated areas.
• Promote and maintain a safe working environment, including the proper use of Personal Protective Equipment (PPE).

Qualifications

Ferguson is looking for individuals with the following qualifications:

• Experience: 0-3 years of customer service experience is preferred.
• Product Knowledge: Basic understanding of products is preferred.
• Digital Literacy: General digital literacy, including proficiency in Microsoft Office applications, is required.
• Physical Capability: Ability to lift, load, and deliver merchandise.
• Math Skills: General math skills are necessary for cash accounting.
• Learning Agility: An ability to learn new information and skills is a must-have!
• Communication: Excellent decision-making and communication skills are essential.

Pre-employment Requirements

• Pre-employment drug and background screening required.

Equal Employment Opportunity & Accommodation

Ferguson is an equal opportunity employer and a government contractor committed to diversity and inclusion. We abide by the requirements of 41 CFR 60-300.5(a), prohibiting discrimination against qualified protected Veterans, and 41 CFR 60-741.5(A), prohibiting discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Reasonable accommodation information is available upon request.