Entry Level Account Manager

Job Description

Entry Level Account Manager | Marksmen

The Tone:
This is an early career position at Marksmen, located remotely. Marksmen works to identify new client opportunities, reactivate past business relationships, and manage client casework, potentially specializing in intellectual property and domain names. This role is crucial for engaging new and former clients, maintaining high customer satisfaction, and ensuring accurate record-keeping to support the sales team and company operations.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: Remote
• Pay: $20–$24 hourly
• Mission: To drive new client engagement, reactivate past business, ensure client satisfaction, and manage client casework efficiently.
• Tech Stack: Salesforce

What You’ll Actually Do
• Client Engagement: Identify and engage new client opportunities to expand Marksmen’s client base.
• Relationship Management: Reconnect with former clients to restore and develop business relationships.
• Outreach & Scheduling: Conduct 30+ daily calls to arrange meetings for the sales team with prospects and those needing reactivation.
• Casework & Quoting: Provide quotes for client casework and promptly enter cases into the system upon receipt.
• Satisfaction & Referrals: Consistently maintain and surpass customer satisfaction, seeking referrals once services are confirmed satisfactory.

The Must-Haves
• Background: Associate degree or higher education is required.
• Experience: Internet search skills are required; a minimum of 2 years in account management background and at least 2 years in customer service roles are preferred.
• Skills: Demonstrates a strong sense of urgency, maintains excellent organization and task prioritization, and communicates clearly and convincingly.
• Bonus: Experience with Salesforce, intellectual property and domain name experience, legal experience, or fluency in other languages are a plus.