Cashier, Bagger/Courtesy Clerk, Customer Service Associate

Job Description

Cashier, Bagger/Courtesy Clerk, Customer Service Associate | Albertsons Companies Inc.

The Tone:
This is an early career opportunity at Albertsons Companies Inc., where you can learn, grow, and develop a long-lasting career. As a people-oriented business, Albertsons is committed to thoughtful practices, aiming to bring people together around the joys of food and inspire well-being. In this role, you will be instrumental in guiding and inspiring customers, making every visit memorable from groceries to health needs, while contributing your unique self to strengthen the team. Albertsons builds belonging through a diverse and inclusive workforce and is dedicated to investing in your time through on-the-job and online learning and a clear path for career growth.

The TL;DR
• Role: Early Career
• Type: Flexible
• Location: In-person
• Pay: $14.5–$15 hourly
• Mission: This person will guide, inspire, and make all customers’ visits memorable while embodying company values and contributing to a diverse and inclusive team.

What You’ll Actually Do
• Customer Engagement: Put people first by guiding, inspiring, and ensuring every customer’s visit is memorable, providing assistance with groceries to health needs, reflecting a customer-driven approach.
• Service Excellence: Deliver prompt and courteous service to customers, actively smiling and creating positive interactions, while valuing different perspectives in every encounter.
• Team Collaboration: Act as one team by supporting fellow associates, contributing to a collaborative and friendly work environment, and raising the bar together.
• Continuous Learning & Ownership: Actively participate in on-the-job and online learning opportunities, acting as an owner of your development to foster personal and career growth.
• Operational Support: Take pride in performing all assigned tasks, large or small, to maintain store standards and customer satisfaction, committed to a healthy future for the company and community.

The Must-Haves
• Background: An early career opportunity ideal for individuals seeking their first job or a foundational role in customer service and retail operations. A belief that food is central to our lives and that being a part of the community matters are core to this role.
• Experience: No prior years of experience are strictly required, as the company is invested in training and developing its associates through leaders committed to career growth. The ability to work in an in-person customer-facing environment and a willingness to learn new skills are essential.
• Skills:
• Exceptional Customer Service: A genuine desire to help customers and make them smile, ensuring their visit is memorable and embodying a “people first” and “customer driven” mindset.
• Positive Interpersonal Skills: The ability to foster strong relationships with both customers and fellow associates, contributing positively to a “one team” culture and building belonging.
• Proactive Learning & Growth: An eager, willing, and wanting attitude towards learning and growing, embracing on-the-job and online learning opportunities to “raise the bar.”
• Responsibility & Pride: Taking pride in all work, whether big or small, and acting as an owner in daily tasks, reflecting a commitment to quality and service.
• Community Engagement: A strong belief that being an active and positive part of the community matters, aligning with the company’s commitment to a healthy future.