Position Description: Sales Development Intern

Company: ServiceTrade

Location: In-office at Durham, NC Headquarters

Internship Duration: 9 weeks (Monday, June 1 – Friday, July 31)

Work Schedule: 40 hours per week

Compensation: $23/hr

About ServiceTrade:

ServiceTrade is a leading SaaS company dedicated to transforming the fire protection and mechanical industries. Founded in 2012, ServiceTrade provides a software platform used by over 1,300 contractors to increase profit, improve service and project operations, enhance technician productivity, sell more agreements, and grow customer loyalty. Our platform currently manages 13 million equipment assets and invoices over $7.5 billion of service-related commerce, touching over 10% of commercial/industrial buildings in the U.S. We serve smart, hard-working people, helping them grow their business, employ more blue-collar workers, and become more valuable to their customers.

The Role: Sales Development Intern

As a Sales Development Intern, you will be a motivated and skilled member of our growing team, working closely with our Sales teams. This role provides an opportunity to gain hands-on experience in various aspects of a high-performing SaaS sales organization.

Key Responsibilities:

• Support pipeline generation initiatives.
• Conduct prospect research to identify potential customers.
• Contribute to go-to-market strategies.
• Engage in outbound prospecting activities.
• Perform account research.

What You’ll Gain:

• Direct experience in outbound prospecting and sales strategy.
• Exposure to modern sales tools and technologies.
• Understanding of data-driven decision-making in sales.
• Insight into the full sales cycle.
• A strong foundation for a future career in sales, business development, or revenue operations.

Why ServiceTrade’s Internship Program?

ServiceTrade’s early career student program offers current/upcoming senior students:

• Challenging assignments and the development of technical skills.
• Exposure to our company’s senior leaders.
• Opportunities to network with professionals.
• A 9-week summer internship providing exposure to various areas within a rapidly growing software company.

What sets us apart? Our product is a true GAME-CHANGER that provides our customers a massive ROI and keeps them on the leading edge of the industry.

About You (Candidate Profile):

We’re looking for individuals who embody the following qualities:

• Positive Energy: Optimistic about the future and determined to achieve goals.
• Eager to Learn: A constant zeal for new information, knowledge, and experiences, regularly seeking learning opportunities.
• Collaborative: Fosters effective teamwork by linking personal responsibilities to team goals and needs.
• Appreciates Direct Communication: Both an active communicator and an eager listener, taking prompt action and initiative.
• Adaptable: Excels in a constantly evolving environment, comfortable with shifting priorities and not looking for a boring job.
• “Can Do” Attitude: Takes 100% responsibility for achieving the mission, empowered by owning problems and creating high-quality work on quick timelines.
• Team Player: Embraces being pushed out of their comfort zone and thrives in a winning team environment.

Knowledge and Skills:

Required for All Employees & Interns:

• Strong analytical and problem-solving skills.
• Excellent organizational and time management skills.
• Strong communication and interpersonal skills.
• Ability to work effectively both independently and in a team.
• An interest in business process improvement and a willingness to learn.

Specific to the Sales Team:

• Currently pursuing a degree in business, marketing, sales, communications, or a related field.
• Strong verbal and written communication skills, comfortable engaging with new people.
• Comfort using technology and curiosity about modern sales tools.
• Strong organizational skills and attention to detail.
• Ability to work independently, take initiative, and thrive in a fast-paced environment.

Working Environment:

ServiceTrade has transitioned from a start-up to a scale-up. This means we retain the spirit and energy of a start-up while expanding rapidly. We are adding new people to help us grow faster and operate smarter. We have big ambitions, and every employee understands our goals and their crucial role in achieving them. Our company culture, as described on our About Us page, emphasizes collaboration, innovation, and impact.

Internship Logistics & Benefits:

• 9-week paid internship from Monday, June 1 – Friday, July 31.
• Work onsite at our RTP Headquarters off S. Miami Blvd, Durham, NC.
• Company-issued laptop for the duration of the internship (to be returned at conclusion).
• Dedicate 40 hours each week to internship responsibilities and tasks.
• Receive an hourly pay of $23/hr.
• Participate in company-related activities such as volunteering and ServiceTrade Dayz.
• Participate in intern-specific activities such as Lunch-n-Learns and team building events.

Want to know more? Go ahead and apply! Let’s get to know each other.

Important Information:

EEO Statement: ServiceTrade provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

E-Verify: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Hiring States: ServiceTrade is not registered to hire in all 50 states. You must reside in one of the following states to be considered:
(AL, AR, AZ, CA, CO, CT, DE, FL, GA, IL, IN, KY, MD, MI, MN, MO, NC, NH, NJ, NY, OH, OR, PA, SC, TN, TX, UT, VA, VT, WA)

Please Be Aware of Recruiting Scams: To protect yourself against the increasing number of recruiting scams, please make sure that you are communicating with ServiceTrade. We communicate through our corporate website servicetrade.com, through corporate emails utilizing our domain name of @servicetrade.com, and through servicetrade.greenhouse.io. Be vigilant when checking domains because imitators often make very small changes to trick the eye. Additionally, please know that ServiceTrade does not use text messaging or public messaging platforms, such as Telegram or Whatsapp, to make initial contact with candidates, and ServiceTrade will never ask an employment candidate for financial information or for payment of any kind.