Implementation Intern

Job Description

About the Company: Fast Enterprises

Fast Enterprises is a prominent provider of essential software and services designed to support government agencies and their citizens. Established in 1998, the company revolutionized the way government revenue agencies operated with the introduction of their flagship product, GenTax®. Over the years, Fast Enterprises has significantly expanded its reach beyond tax services to include implementations for various other critical government sectors, such as Motor Vehicle, Driver License, Unemployment Insurance, and Child Support Engagement agencies.

The company emphasizes creating a meaningful and lasting social impact through its work. Fast Enterprises fosters a collaborative in-office problem-solving environment, stressing teamwork and innovation. While the core work environment is fully in-office at one of their locations, candidates are expected to be flexible regarding work location and comfortable working on-site with clients as a significant portion of their implementation work happens directly at client sites across the US. Fast Enterprises is an equal opportunity employer and is committed to the full inclusion of all qualified individuals, providing reasonable accommodations for the hiring process when needed.

About the Job: Implementation Intern

The Implementation Intern role at Fast Enterprises is a dynamic position that places individuals at the heart of their software implementation projects. Interns are integral members of the team, participating in the full project lifecycle, from the initial requirements-gathering phase all the way through to production support. This role requires a unique blend of technical understanding and business acumen, enabling interns to grasp the technical aspects of system implementation while also understanding the specific business needs of government clients.

Key Responsibilities:

• Client Consultation: Engage directly with government agencies to comprehensively understand their unique business needs and advise on how to best implement the FAST software to serve their constituents effectively.
• Information Delivery: Confidently and clearly present information, capable of delivering insights at both a high-level conceptual stage and a detailed technical level as required.
• Collaborative Problem-Solving: Work closely with your team to quickly identify solutions to challenges and adapt to evolving project requirements and customer demands.
• Issue Resolution: Investigate and analyze complex issues, making informed decisions and developing robust solutions.
• System Configuration: Configure client-specific functionalities within the software, extending beyond standard out-of-the-box features. This involves utilizing FAST’s proprietary tools within the software’s user interface, and programming languages such as VB.Net or C#.
• Data Management: Create and modify SQL queries to efficiently retrieve, manipulate, and manage data within relational databases (e.g., Microsoft SQL Server, Oracle, PostgreSQL, MySQL).
• Feature Deployment: Implement new software features and guide them through rigorous testing processes leading up to their successful deployment.
• Confidentiality: Uphold strict confidentiality and adhere to all company policies and relevant laws when handling protected client information.

Required Qualifications & Skills:

• Academic Background: Currently an undergraduate student pursuing a degree in Computer Science, Information Systems, Mathematics, or Engineering. Students from other areas of study with relevant technical training or experience will also be considered.
• Development Experience: Prior experience in a .NET or similar development environment.
• Database Knowledge: Exposure to SQL in database management systems such as Microsoft SQL Server, Oracle, PostgreSQL, MySQL, or similar platforms.
• Relocation Flexibility: An openness to relocating for the summer to a project location anywhere throughout the US. Relocation assistance, including coordinated housing, is provided by the FAST Relocation Team.
• Communication & Interpersonal Skills: Exceptional written and verbal communication abilities are paramount. The ideal candidate is described as a “charismatic people person” comfortable interacting with anyone, capable of working effectively in a fast-paced and constantly evolving environment.
• Work Ethic: Possesses a strong sense of personal ownership and pride in their work.
• Teamwork & Independence: Capable of working independently while also contributing significantly and coordinating effectively within a team setting.
• Growth Mindset: Demonstrates enthusiasm for taking on new challenges, a strong sense of curiosity, and a willingness to learn and grow from others.

FAST Benefits for Interns:

• Mentorship: Each intern is assigned an Intern Advisor to provide dedicated mentorship and guidance throughout the summer internship period.
• Team-Building: Opportunities for participation in various team-building activities offered throughout the summer.
• Networking & Learning: Access to FAST Academy, an event designed for interns to learn more about the company, network with current employees (“FASTies”), and share on-site experiences.
• Relocation Support: Comprehensive relocation assistance is provided, including coordination and help with housing for the summer internship, offering the chance to explore new communities and cultures.
• Meaningful Impact: The opportunity to make a tangible difference by driving positive and meaningful change within government agencies.

Pay Rate:

The pay rate for this Implementation Intern position is USD $25.00 / Hr.

Fast Enterprises accepts ongoing applications for this role.