Web Operations Intern

Job Description

About Company

Lensa is a career site that facilitates job discovery for job seekers in the US. It operates as a platform for promoting jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners, rather than functioning as a staffing firm or direct employer. When users click “Apply Now” or “Read more” on Lensa, they are redirected to the specific job board or employer site where the application process is handled, and any information collected there is subject to the respective site’s terms and privacy policy.

The job itself is offered by Ascension, a leading non-profit, faith-based national health system. Ascension is recognized as the largest non-profit health system in the U.S. and the world’s largest Catholic health system. It is dedicated to transforming healthcare through innovation across the continuum of care, with a strong commitment to delivering person-centered care, especially to those who are poor and vulnerable.

Ascension comprises over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities across 19 states. The organization emphasizes its Mission, Vision, and Values in all its endeavors, empowering associates to contribute to their communities through volunteering and making a positive impact. Ascension positions are presented as opportunities to enhance both personal life and the lives of others, supporting a people-centered healthcare experience. Ascension is also a military-friendly organization, promoting career flexibility and offering benefits to support military families, spouses, veterans, and reservists. They are an Equal Employment Opportunity Employer.

Job Description (Detailed)

• Job Title: Web Operations Intern
• Department: Studio Strategy Operations, within the Growth Marketing and Digital Experience (GMDx) Team.
• Schedule: Part-time, requiring a commitment of 20 hours per week for a duration of 12 weeks.
• Location: Remote.
• Compensation: This is an hourly paid position. Compensation varies based on factors including experience, skills, education, performance, and salary range at the time of the offer.
• Benefits:
• Paid time off (PTO)
• Various health insurance options & wellness plans
• Retirement benefits including employer match plans
• Long-term & short-term disability
• Employee assistance programs (EAP)
• Parental leave & adoption assistance
• Tuition reimbursement
• Ways to give back to your community
• Note: Benefit options and eligibility vary by position.
• Responsibilities: The Web Operations Intern will play a supportive role in key initiatives related to website maintenance, optimization, and the enhancement of digital properties within Ascension’s large-scale enterprise web ecosystem. This role involves:
• Assisting with updating content within Content Management Systems (CMS), such as Sitecore and other managed tools like Sprinklr and Google Console.
• Assisting in community management by responding to users/patients via social media using Sprinklr.
• Supporting web quality assurance (QA) testing for new features, templates, and pages.
• Helping maintain accurate and accessible web content, ensuring compliance with brand, style, and accessibility standards.
• Conducting keyword research and SEO optimization under the guidance of the National SEO team.
• Contributing to performance reporting by gathering web metrics and insights from tools such as Google Analytics and Amplitude.
• Developing documentation for content workflows and helping maintain team playbooks and process documentation.
• Participating in cross-functional team meetings and contributing ideas for improving digital experience and operations.
• Ideal Candidate Profile: This position is designed for a student interested in digital strategy, web content management, SEO, social media marketing, and marketing technology tools. The ideal candidate should be able to work independently, possess strong interpersonal and multi-tasking skills, and be proficient with Google Workspace tools (Docs, Sheets, Slides, Drive). The role offers hands-on experience working across a large-scale enterprise web ecosystem and collaboration with various digital teams.
• Requirements:
• Education:
• High school diploma equivalency OR
• Enrolled in an accredited program specific to the discipline.
• Additional Preferences:
• Currently pursuing a Bachelor’s or Master’s degree in Communications, Digital, Marketing, Information Science, UX, Computer Science, or related areas.
• Familiarity with web technologies (HTML, CSS basics), content management systems, or web analytics platforms is a plus.
• Excellent verbal communication skills with the ability to present thoughts clearly and professionally.
• Ability to rapidly respond to requests and an interest in learning new tools and technologies.
• A desire to learn in a fast-paced and ever-changing environment.
• Outstanding organizational skills and ability to prioritize assignments.
• A collaborative attitude and ability to integrate with a diverse team.
• Previous experience in healthcare or an interest in the field is a plus.