Workplace Experience & Operations Coordinator

Job Description

Workplace Experience & Operations Coordinator | Stagwell

The Tone:
This is a full-time role at Stagwell, located in New York, NY. Stagwell empowers talented leaders to deliver breakthrough ideas for ambitious clients, building a diverse workforce that fuels innovation and achieves extraordinary results. Creating a collaborative environment at state-of-the-art campuses is central to the company’s culture, bringing people together at the office to inspire and innovate. This role is central to supporting the day-to-day operations and communications of the NYC campus, enhancing the employee experience and directly contributing to the inclusive, creative culture Stagwell cultivates.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: In-person, New York, NY
• Pay: $55000–$65000 yearly
• Team: Reports to the Director of Global Office Services
• Mission: To support the day-to-day operations, communications, and reporting for the NYC campus to enhance the employee experience.
• Tech Stack: Microsoft Office (Excel, PowerPoint, Word), SharePoint, project management platforms, ticketing systems

What You’ll Actually Do
• Workplace Communications: Assist with the comprehensive creation and ongoing maintenance of vital workplace communications and essential employee resources, including updating campus guides, internal documentation, and general workplace information.
• Operational Data Management: Systematically collect and organize operational data across various Office Services platforms, ensuring data accuracy by meticulously maintaining trackers, spreadsheets, and reporting tools.
• Project & Administrative Support: Provide crucial coordination support for a range of workplace projects and team-led initiatives, maintaining detailed project trackers, timelines, and action item lists.
• Service and Utilization Tracking: Track and monitor service requests, comprehensive visitor data, and office utilization metrics to provide insights into campus activity and efficiency.
• Resource Documentation: Support the development of training materials, presentations, and reference guides, and diligently maintain shared folders, resource libraries, and documentation repositories.

The Must-Haves
• Background: Bachelor’s degree (or equivalent) in Business, Communications, Hospitality, Marketing, or a related field.
• Experience: 0–2 years of experience, including internships, campus roles, or project-based work.
• Skills: Strong written and verbal communication, high attention to detail in data tracking and documentation, strong organizational skills, proficiency in Microsoft Office (Excel, PowerPoint, Word).
• Bonus: Familiarity with SharePoint, project management platforms, or ticketing systems; willingness to learn workplace operations and coordination workflows.