Workforce Management Analyst

Job Description

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Workforce Management Analyst today with Parallon.

Job Summary

The Analyst, Workforce Management will be a critical member of a collaborative team responsible for data analysis, qualified candidate selection, and staffing system management within workforce management operations. The Analyst will focus on the creation of routine reporting measures critical to the success of the team, assess potential candidates for predefined skillsets, and manage the candidate database of potential candidates.

Key Responsibilities

In this dynamic role, you will:

• Design, build, and run daily reports or spreadsheets using intermediate knowledge of Excel formulas, pivot tables, queries, etc., for our Operational Business partners and Workforce Management team.
• Maintain new hires reports, including new and existing requisitions & attrition data.
• Assess operational team rosters regularly to determine staffing adjustments needed.
• Review applicants of open requisitions for quality candidates to move forward in the workforce selection process.
• Maintain updated candidate status/disposition in the applicant tracking system.
• Analyze all levels of data in reports, identify opportunities for improvement, conduct root cause analysis, and make appropriate recommendations.
• Build solutions focused on long-term supportability and scalability.
• Act as a liaison between Operation managers and the talent acquisition team.
• Exhibit familiarity with applicant tracking and CRM systems; experience with GHR & Taleo preferred.
• Demonstrate ability to build and maintain relationships with various stakeholders.
• Provide on-call assistance as needed.
• Partner with coworkers, supervisors, managers, executives, operation staff, and other external business contacts as necessary to perform job duties.

Qualifications

• Bachelor’s Degree preferred. Equivalent work experience may substitute degree requirement.
• Minimum 0 – 3 years of applicable experience related to workforce management operations.
• Displayed proficiency with Excel.
• Experience with HCA/Parallon systems preferred.
• Experience with customer service or Contact Center operations preferred.

Benefits

Parallon offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

Note: Eligibility for benefits may vary by location.

About Parallon and HCA Healthcare

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our extensive services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll, and physician billing. We also offer full-service revenue cycle management and targeted solutions, such as Medicaid Eligibility, for external clients across the country. With over 17,000 colleagues, Parallon serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers, and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. As Dr. Thomas Frist, Sr., HCA Healthcare Co-Founder, stated, “The great hospitals will always put the patient and the patient’s family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual.”

Apply Today!

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Workforce Management Analyst opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.