Winter Internship
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Job Description
About Company
Highgate Hotels is a leading real estate investment and hospitality management company, widely recognized as an innovator in the industry. It holds a dominant position in key U.S. gateway markets, including New York, Boston, Miami, San Francisco, and Honolulu, with a rapidly growing presence in Europe, Latin America, and the Caribbean. Highgate’s extensive portfolio of global properties boasts an aggregate asset value exceeding $20 billion and generates over $5 billion in cumulative revenues.
The company offers expert guidance throughout every stage of the hospitality property cycle, from initial planning and development to recapitalization or disposition. Highgate also possesses the capability to develop bespoke hotel brands and leverages industry-leading proprietary revenue management tools designed to identify and predict evolving market dynamics, thereby driving outperformance and maximizing asset value. With an executive team comprised of highly experienced hotel management leaders, Highgate serves as a trusted partner for top ownership groups and major hotel brands. The company maintains corporate offices in London, New York, Dallas, and Seattle.
The specific location for this internship is the Hyatt Regency San Francisco Downtown SOMA. This hotel is described as an artful blend of chic design and exemplary service. Conveniently located in the South of Market district, it offers easy walking access to premier Union Square shops, designer boutiques, trendy SOMA dining and lounge spots, and public transport such as the Powell Street Cable Car Terminal and Market Street Vintage Trolley Car line. Guests can also easily explore Artisan shops at the Ferry Building and local favorites in Chinatown, Fisherman’s Wharf, Mission District, and North Beach. This modern, ultra-chic hotel features 686 guestrooms.
Job Description: Winter Internship
Highgate Hotels is offering dynamic winter internships across various departments within its hotels. Interns will gain valuable experience and learn about the hospitality industry while working in a fun and fast-paced environment.
Overview:
This internship provides an opportunity to work in multiple departments, which may include Human Resources (HR), Operations, Revenue, Marketing, and Food & Beverage (F&B). Specific hotel placement will be discussed with candidates upon the submission of an internship offer.
Responsibilities:
Interns will gain exposure to the overall operations of Housekeeping, Laundry, and Guest Services departments. Key responsibilities include:
• Assisting in the operations area by providing all guests with attentive, friendly, efficient, and courteous service.
• Demonstrating effectiveness in handling problems, including anticipating, preventing, identifying, and solving issues as necessary.
• Learning from experienced professionals in the Housekeeping field.
Qualifications:
Highgate is seeking individuals who meet the following criteria:
• Education: Currently studying for a Bachelor’s degree, Graduate degree, or equivalent in Hotel Management or a related field.
• Work Ethic & Attention to Detail: Possess a high level of attention to detail and a strong work ethic.
• Communication Skills: Strong communication skills are required.
• Adaptability: Ability to multi-task effectively in a fast-paced environment.
• Problem-Solving: Demonstrated aptitude for problem-solving and problem identification.
• Technical Proficiency: Proficiency in Excel, Word, and PowerPoint is required.
Compensation:
The compensation for this internship is $20.00/Hourly.
