User Research Intern
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Job Description
About Slack:
Slack is a company dedicated to simplifying, improving, and boosting productivity in the workplace. They are hiring a User Research Intern for Summer 2025 to contribute to the future development of their platform. User researchers play a crucial role at Slack, from identifying user problems to guiding product iteration through feedback. The company values researchers who possess strong analytical skills, clear communication abilities, and a collaborative spirit.
Job Description: User Research Intern (Summer 2025)
This internship offers the opportunity to work within a small, collaborative team, mentored by a senior user researcher. The intern will be involved in various aspects of the research process, including:
• Project Definition & Direction: Working closely with a mentor and user research leadership to define project specifics and contribute to the overall direction of their assigned product area.
• Collaboration & Research Approach: Collaborating with design, engineering, and product management teams to identify key research questions and develop the most effective research methodologies to address them.
• Conducting Actionable Research: Carrying out research to inform product team decision-making and the design process. This involves collecting, cleaning, analyzing, and synthesizing data and effectively communicating findings.
• Feedback & Iteration: Actively seeking and incorporating feedback on their work from the mentor, other researchers, and cross-functional team members.
Requirements:
• Graduation Date: Must be graduating December 2025 or later.
• Portfolio: A strong portfolio demonstrating methodological proficiency and experience across all phases of the research process (data collection, cleaning and analysis, synthesis, documentation, and sharing findings).
• Learning & Self-Awareness: A commitment to continuous learning, self-awareness of strengths and weaknesses, and a proactive approach to skill development.
• Collaboration: Proven ability to work effectively and collaboratively within diverse teams in dynamic environments to explore and answer research questions.
• Communication: Excellent written and verbal communication skills, with a passion for conveying research findings clearly and engagingly.
Preferred Qualifications:
• Advanced Degree: Preference given to applicants nearing completion of a Master’s or Ph.D. in HCI, sociology, psychology, communication, information science, or a related field with an applied research component.
• Technology/Business Experience: Prior experience (internship or otherwise) within a technology company or business setting is advantageous.
• Relevant Research Experience: Experience researching generative AI, computer-supported collaboration, or knowledge workers is a plus.
• Mixed-Methods Skills: Ability to translate qualitative findings into design artifacts, experience with mixed methods (qualitative interviews and surveys with statistical analysis), and/or experience utilizing remote research tools (Qualtrics, UserTesting, etc.).
Additional Benefits:
Interns will have access to various professional and personal development resources and events, including executive speaker series, AMAs (Ask Me Anything sessions), volunteer time off, workshops, social events, and participation in Slack’s seven Employee Resource Groups (ERGs).
