Trust Processor

Job Description

Payment Posting Specialist | ARMStrong Insurance Services

The Tone:
This is a full-time role at ARMStrong Insurance Services. ARMStrong Insurance Services stands as the leading and most trusted name in debt recovery and financial solutions, having proudly served businesses across various industries for decades with efficient B2B collections and tailored debt recovery. As the parent company, ARMStrong operates Brown & Joseph, Paragon, and SubroIQ, each providing specialized expertise in debt management. This Payment Posting Specialist role is essential for supporting the company’s financial operations, performing critical accounting, administrative, and data entry tasks to ensure accuracy and efficiency in payment processing.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: Not specified
• Pay: $18.5 hourly
• Mission: This person ensures accurate and timely application of payments and resolution of discrepancies to support company operations and services.
• Tech Stack: Microsoft Word, Excel

What You’ll Actually Do
• Payment Application: Review and accurately post payments received through various channels, applying them towards open balances within the company’s system.
• Discrepancy Resolution: Investigate and effectively resolve payment discrepancies, including issues such as duplicate payments, overpayments, or incorrect allocations.
• Internal Support: Handle direct communication with internal team members, providing assistance with incoming inquiries related to payments and accounts.
• Administrative Tasks: Perform necessary office administrative duties, specifically related to managing incoming and outgoing mail requirements for the department.

The Must-Haves
• Background: Entry-Level. Candidates must be highly detail-oriented with a strong commitment to accuracy in all tasks, and possess excellent organizational skills to effectively manage financial records and related documentation.
• Experience: While no specific years of experience are strictly required, previous experience gained within an accounting environment is strongly preferred, indicating familiarity with financial processes and best practices.
• Skills: Required skills include proficiency in Microsoft Word and Excel, strong communication abilities for internal inquiries, the capacity to thrive in a fast-paced environment while managing multiple tasks, and a dependable, punctual approach to meeting deadlines.
• Bonus: Preferred qualities include being a self-starter who works independently and takes full ownership of responsibilities, alongside an adaptable and coachable nature with a genuine eagerness to learn new processes and systems.