Trainee Broker

Job Description

Job Title: Trainee Charter Broker

Are you looking for a career opportunity where you can thrive long-term? Air Charter Service offers the perfect sales position with a well-paced sales cycle, a motivating working environment, and industry stability.

We believe in career longevity and growth, offering up to 9 levels of career progression under one umbrella, coupled with high earning potential and exciting travel/relocation opportunities.

About Air Charter Service (ACS)

Air Charter Service (ACS) is a leading aircraft charter company, renowned globally for providing comprehensive passenger and cargo aircraft charter solutions. With a vast network of offices spanning North America, South America, Europe, CIS, Africa, the Middle East, Asia, and Australasia, ACS leverages local knowledge to deliver personalized charter solutions worldwide.

We cater to a diverse and prestigious client base, including governments, multinational corporations, royalty, and international aid agencies. Our expertise lies in arranging custom charters for various specialized needs, such as sports events, transportation of outsized cargo, and VIP trips.

ACS is a rapidly growing company, generating over $1 billion in revenue and arranging more than 25,000 charter flights annually, solidifying our position as a leader in the global aviation industry.

A Day in the Life: Key Responsibilities

• Maintain and develop the list of clients held by the team.
• Follow-up on qualifying leads and research to identify potential clients.
• Update airport and airline contact information on our database.
• Liaison between broker, client, and airline, keeping the team informed.
• Develop product knowledge including familiarization with aircraft used, range, capacity, crewing etc.
• Source aircraft.
• Administer the flight prepping and flight riding SOP.
• Represent ACS at the airports to ensure the passengers’ pre-flight experience runs smoothly.
• Travelling on some charters as the ACS in-flight representative.
• Updating the customers on the progress of the flight when necessary.
• Cover the telephones and pick up calls when the team is in meetings, or if no one is available to answer the telephone (e.g. if everyone is already busy).

What You’ll Bring: Our Definition of Success

• Excellent written and verbal communication skills
• Pro-active and a self-starter
• Active listening and problem-solving skills
• High attention to detail
• Organized
• A high sense of urgency
• A hard-working team player
• Demonstrates good knowledge retention
• Confidence in developing relationships with clients

What We Offer: Benefits & Perks

• Salary: $20 USD per hour
• Work in a dynamic and fast-growing company
• Job stability and leadership support for your professional development
• Award-winning professional training and one-on-one mentoring
• A clear path for career advancement from Trainee Broker to Director
• A healthy balance between independent and team-oriented work
• A welcoming, enjoyable, and interactive environment – including seasonal events and team night outings

Diversity & Inclusion

Air Charter Service Inc. is proud to be an Equal Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Next Steps: How to Apply

Submit your resume to us today, and a member of our recruitment team will be in touch!