Tourism & Operations Intern

Job Description

About Indie Campers

Indie Campers is the premier campervan marketplace, dedicated to making road trips accessible to everyone. Through a digital-first approach and a strong customer focus, we provide an exceptional booking experience and high-quality road trips at affordable prices.

Having facilitated over one million nights rented and welcomed more than 300,000 travelers from 169 countries, we offer a diverse range of road trip options, including short-term RV rentals, long-term campervan subscriptions, and vehicle sales.

Our foundation is built on cutting-edge technology, presenting exciting yet demanding challenges that require top talent and motivation. We are actively expanding our team and seeking individuals eager to join us on this evolving journey.

The Role: Tourism & Operations Intern

We are seeking passionate students or recent graduates eager to immerse themselves in the dynamic world of RV and campervan rentals and gain practical tourism experience at our Los Angeles Depot.

As a Tourism & Operations Intern, you will be the friendly ambassador of our brand, responsible for welcoming guests, preparing them for unforgettable road trips, and ensuring a seamless and wonderful end to their journey. If you enjoy interacting with diverse individuals, embrace challenges, and thrive in a fast-paced environment, this is your next adventure!

What Will You Work On?

Front-office Activities

• Customer Service and Sales: Handle check-ins and check-outs, guest registration, process payments, provide detailed explanations of campervan functionalities, clarify terms and conditions, and upsell road trip extras.

Back-office Activities

• Operations Handling: Coordinate reservations with available campervans, meticulously verify and prepare campers, and organize road trip extras and kits.
• Quality Control: Ensure campervans are maintained in optimal condition, identifying and addressing any necessary maintenance or repair needs promptly.
• Support Activities: Assist the team in monitoring existing stock, coordinating the fleet of campervans, and troubleshooting operational issues.

Who Are We Looking For?

• A student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field, seeking an enriching internship experience.
• Fluent in English, possessing a valid work permit (if applicable), and holding a valid driver’s license for both manual and automatic vehicles.
• Someone who enjoys international environments and connecting with diverse cultures.
• An individual with a natural aptitude for connecting with people and a strong customer service orientation.
• A problem-solving mindset, comfortable with hands-on work, and driven to create effective solutions.

The Indie Commitment

• Base Compensation: $17.87 per hour for the duration of the internship.
• Training & Development: Comprehensive online and on-the-job training designed to cultivate essential skills for your growth, including guest relations, customer service, problem-solving, communication, teamwork, organization, time management, fleet coordination, and supplies management/logistics.
• Career Opportunities: Potential for career progression and full-time integration within Indie Campers following the internship.

Are you ready to Go Indie?