TikTok Shop Live Intern

Job Description

About the Company: TikTok

TikTok is a leading global destination for short-form mobile video, with a mission to inspire creativity and bring joy. The company’s global headquarters are in Los Angeles and Singapore, and it maintains offices in major cities worldwide, including New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Company Culture & Values:
TikTok emphasizes an innovative product designed for authentic self-expression, discovery, and connection. Its global and diverse teams are central to achieving its mission. The company fosters a culture of curiosity, humility, and a desire to make an impact in a rapidly growing tech environment. Challenges are seen as opportunities for learning and innovation, embracing a resilient “Always Day 1” mindset to achieve breakthroughs.

Diversity & Inclusion:
TikTok is committed to creating an inclusive space where employees’ skills, experiences, and unique perspectives are valued. The company believes its platform, which connects people globally, should be reflected in its workplace. It is dedicated to celebrating diverse voices and creating an environment that mirrors the many communities it serves. TikTok also provides reasonable accommodations in its recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other legally protected reasons.

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Job Description: TikTok Shop Live Intern (2025)

This internship at TikTok offers students industry exposure and hands-on experience, providing an opportunity to develop fundamental skills and explore potential career paths within a vibrant environment that includes social events and development workshops. Interns will apply their knowledge in real-world scenarios, building a strong foundation for personal and professional growth. Candidates can apply to a maximum of two positions globally, with applications reviewed on a rolling basis.

Team Introduction:
The TikTok Shop team is transforming the traditional retail path to purchase by creating an “infinite loop” of discovery, consideration, purchase, review, and participation for brands and their communities. TikTok Shop Live serves as a central hub where users can easily find promotions (campaigns, flash sales), access a wide product assortment from merchants through shoppable content (in-feed video, product showcases, LIVEs), and manage orders—all natively within one tab. This role is specifically within the TikTok Shop Live team.

Responsibilities:

• Seller Communication & Management: Work closely with the US seller live team to support communication with US sellers and maintain a tiered management system for them.
• Strategy Development: Develop localized livestream strategies tailored for US audiences. This includes product selection, scriptwriting, and conceptualizing interactive campaigns (e.g., holiday promotions, viral trends).
• Performance Analysis: Analyze live performance metrics and provide data-driven insights to optimize content strategy and improve conversion rates.
• Seller Education: Leverage various channels to educate newly launched LIVE sellers on best practices and tools.
• Cross-Functional Collaboration: Collaborate with cross-functional (XFN) teams to ensure sellers’ promotions align with overall marketing initiatives.

Qualifications:

• Minimum Qualifications:
• Currently pursuing a BS/MS degree.
• Ability to work at least 30 hours a week in the LA office, starting as soon as possible (for the 2025 internship).
• Prior experience with TikTok livestream tools.
• Demonstrated ability to translate market insights into actionable, executable plans (e.g., identifying niche categories).
• Data-driven mindset, proficient in Excel/Sheets, and capable of analyzing metrics from data tools.
• Preferred Qualifications:
• Strong communication and interpersonal skills.
• Ability to thrive in a fast-paced environment.
• Excellent problem-solving skills and strong attention to detail.

Job Information:

• Compensation: The hourly rate for this Campus Intern position in the selected city (Los Angeles) is $23.75.
• Benefits: Interns receive day-one access to health insurance, life insurance, wellbeing benefits, 10 paid holidays per year, and paid sick time (56 hours if hired in the first half of the year, 40 hours if hired in the second half of the year). Benefits may be subject to modification.
• For Los Angeles County (Unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered in accordance with relevant fair chance ordinances. The company notes that criminal history may directly and adversely affect job duties involving unsupervised contact with clients/colleagues, handling confidential information, and exercising sound judgment, potentially leading to the withdrawal of a conditional offer of employment.