Ticket Sales and Fan Relations Intern
Are you applying to the internship?
Job Description
About Company
Delaware North is a family-owned global hospitality and entertainment company with over 100 years of history. Their operations span the world, including iconic sports arenas, national parks, casinos, and more. They pride themselves on providing “great times in great places” and are committed to helping team members achieve their career goals. Delaware North exemplifies core values: Lean Forward, Come Together, Stand Up, Do Right, Think Guest. The company, along with its subsidiaries, is an equal opportunity employer.
Delaware North purchased the historic Boston Garden in 1975 and subsequently constructed its successor, TD Garden, and the neighboring The Hub on Causeway, which they continue to own and operate. TD Garden is recognized as New England’s largest sports and entertainment arena. It serves as the home of the NHL’s Boston Bruins and NBA’s Boston Celtics franchises. Annually, TD Garden hosts over 200 events, welcoming more than 3.5 million visitors.
Job Description: Ticket Sales and Fan Relations Intern
The Boston Bruins, part of Delaware North, is hiring Ticket Sales and Fan Relations Interns. This is a paid internship program offering an incredible opportunity for emerging talent to develop career and leadership capabilities while impacting the business of a global hospitality and entertainment company.
• Job Title: Ticket Sales and Fan Relations Intern
• Location: TD Garden, Boston, Massachusetts
• Term: Late August 2025 to April 2026 (upon completion of the regular season, with Playoff games TBD)
• Compensation: $15.00 per hour
Eligibility & Program Features:
• Applicants must be an energetic undergraduate student or recent graduate in a related field.
• The internship can be completed for academic credit.
• Interns participate in the Delaware North Intern Experience, which includes opportunities for hybrid and in-person work experiences, executive and peer mentoring and coaching, and on-the-job learning.
• The program aims to provide a fun and inclusive experience, helping interns discover how a global hospitality company operates.
What We Offer (Benefits):
Delaware North provides a benefits package focused on team member well-being.
• All team members receive:
• Weekly pay
• Employee assistance program
• Training and development opportunities
• Employee discounts
• Flexible work schedules
• Eligible team members may also receive:
• Health, dental, and vision insurance
• 401(k) with company match
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement.
Key Responsibilities (What will you do?):
The intern will primarily support the Fan Relations and Sales teams through various tasks and events.
• Game Day Operations: Arrive 5 hours prior to puck drop and depart 2 hours after, assisting both Fan Relations and Sales teams.
• Future Bruins Program: Help coordinate a pre-game youth hockey game on the TD Garden ice for two youth hockey organizations, making dreams come true for young Bruins fans.
• Three Minutes of Fame Program: Assist the sales team with the logistics and execution of this program, which allows youth hockey teams to skate on the Bruins ice for three minutes during intermission.
• Office Support: Maintain weekly/bi-weekly office hours to assist Fan Relations and Sales teams with various projects as needed.
• Season Ticket Holder Events: Assist Fan Relations at 12 Season Ticket Holder events held throughout the season.
• Family Shows: Be involved in coordinating and executing fan experience packages for annual family shows hosted at TD Garden, such as Disney On Ice, Harlem Globetrotters, Beanpot Tournament, and the Hockey East Championship.
Required Qualifications (More About You):
• Availability to intern all 44 home games of the Boston Bruins.
• Night and weekend availability is required.
• Must be currently enrolled in an undergraduate program in a related field or be a recent college graduate.
Physical Requirements:
• Ability to lift a minimum of 25 pounds.
• Ability to perform some manual labor as an essential function of the position.
Shift Details:
The role requires a flexible schedule due to event-based work, including:
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekends
• Event-based scheduling
