Job Description

Teller – Greater Nevada Credit Union

At Greater Nevada, our core mission is to help more people Live Greater – encompassing our valued members, the communities we serve, and each other. We take pride in making a tangible difference through financial inclusion, education, and empowerment, driven by the belief that together, we Live Greater.

Our operational philosophy is built upon the C.A.R.E. Values:

• We Care Genuinely: We build strong relationships, understanding that unity makes us Greater Together.
• We Stay Trustworthy: Serving our communities with integrity is paramount.
• “Be Bright”: This guides us in finding innovative, custom solutions for our members’ diverse needs.
• We Inspire One Another: We encourage our members and communities to envision the full potential of Living Greater.
• We Enjoy the Experience: This passion has shaped our successful 70-year history and will continue to drive our future service.

These guiding principles have established us as the largest Nevada-based credit union, positively impacting over 88,500 members and countless individuals through our extensive community and philanthropic endeavors.

If you are enthusiastic, collaborative, and eager to make a significant impact, we invite you to join our team!

About The Position

The Teller position is a crucial role in our commitment to enhancing member value and fostering meaningful interactions and relationships. As a Teller, you will be the primary point of contact and the ‘face’ of the credit union, delivering exceptional member service and personalized financial solutions. Your key responsibilities will involve accurately and efficiently processing various financial transactions, actively promoting our comprehensive suite of products and services, and building strong rapport with members through genuine engagement and proactive support.

What You’ll Be Doing

• Create a welcoming and positive environment for members by warmly greeting them, actively listening to their needs, and providing assistance in a friendly and professional manner.
• Accurately and efficiently conduct various financial transactions, including but not limited to deposits, withdrawals, transfers, and loan payments, ensuring all member accounts are handled with precision and meticulous attention to detail.
• Balance cash drawers and maintain appropriate cash levels for daily operations.
• Educate members on Greater Nevada Credit Union’s diverse products and services, actively identifying opportunities to cross-sell relevant products and services to meet their individual financial needs.
• Adhere strictly to all regulatory requirements and internal policies and procedures to safeguard member confidentiality and protect against fraud or unauthorized transactions, thereby maintaining the integrity and security of the credit union’s operations.

Qualifications

• 6 months of customer service experience.
• 6 months of cash handling experience (preferred).

Skills & Competencies

• Excellent Communication Skills
• Problem Solving and Analytical Skills
• Friendly and Outgoing Personality
• Sales Skills and Experience
• Effective Relationship Building Skills
• Willingness to take initiative
• Action-oriented
• Communicates effectively
• Customer (member) focused
• Collaborates effectively

Physical Demands

While performing the duties of this job, you may regularly be required to sit and use a keyboard, multiple monitors, mouse, and telephone (including repetitive motions with hands, fingers, arms, etc.) for extended periods. You may also frequently be required to stand, walk, reach with hands and arms, bend, and kneel. Occasionally, you may be required to lift and/or move up to 40 pounds; anything above 40 pounds requires a team lift.

Location and Travel Requirements

6745 Sierra Center Pkwy,
Reno NV 89511
United States

Located in an idyllic small community in beautiful Northern Nevada.

Compensation & Benefits

• Annual Salary: $35,500.00 – $49,000.00 (Compensation is dependent on experience).
• Employee product and service discounts.

Greater Nevada is an Equal Opportunity Employer. Employment at Greater Nevada is based solely on a person’s merit and qualifications directly related to professional competence. Greater Nevada prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.