Teller

Job Description

About the Job

At Frost, we believe in the power of kindness, considering it the best currency. If you’re passionate about bringing smiles to faces, eager to help others, and described as approachable, respectful, and enthusiastic in problem-solving, you’ll find a flourishing career here.

Frost is committed to fostering an environment that reflects our values, encouraging team members to thrive both professionally and personally. Joining our adaptable, integrity-driven team means becoming part of Frost’s over 150-year legacy of providing unparalleled banking services.

Who You Are

As a Teller, you are our director of first impressions and the initial point of contact for many customers. You set the standard for what it means to bank with us. Our Tellers embody trust, integrity, and are skilled at building relationships with customers across generations. You are an empathetic problem-solver with a genuine care for people, consistently delivering a banking experience that makes people want to stop by just to say hello.

What You’ll Do

• Provide exceptional customer service and teller services that consistently meet consumer banking performance standards.
• Perform daily credit and debit transactions in compliance with established bank policies and procedures.
• Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions.
• Fill change order requests, wire transfers, and bankcard advances, and exchange negotiable instruments.
• Manage risk while actively practicing loss prevention.
• Utilize critical-thinking skills and demonstrate a thirst for knowledge, accuracy, and efficiency.
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes.

What You’ll Need

• Required Availability: Monday–Friday, 7:30am–1:30pm with Rotating Saturdays, 8:30am–1:30pm.

Additional Preferred Skills

• Excellent written and verbal communication skills.
• Next-level customer service skills.
• Proficiency in Microsoft applications.
• Cash-handling experience.

Frost Benefits

At Frost, we prioritize your health, family, and future. Our comprehensive benefits package reflects this commitment and includes:

• Medical, dental, vision, long-term disability, and life insurance.
• 401(k) matching.
• Generous holiday and paid time off schedule.
• Tuition reimbursement.
• Extensive health and wellness programs, including our Employee Assistance Program.
• Referral bonus program and more!

About Frost

Since 1868, Frost has dedicated its expertise to providing exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.