Teller

Job Description

About the Job

At Frost, we believe that kindness is the best currency. If you love bringing a smile to someone’s face, enjoy helping others, and are described as approachable, respectful, and enthusiastic in problem-solving, then this opportunity is for you.

More than just a job, Frost offers a flourishing career where you can thrive both professionally and personally. We are committed to fostering an environment that reflects our values and encourages every team member to be their best. Join our adaptable, integrity-driven team and become part of Frost’s over 150-year legacy of providing unparalleled banking services.

Who You Are

As a Teller, you are the director of first impressions and the initial point of contact for many of our customers. You set the standard for what it means to bank with Frost. Our Tellers embody trust, integrity, and are dedicated to building lasting relationships with customers across generations. You are an empathetic problem-solver with a genuine care for people, consistently delivering a banking experience that makes people want to stop by and say hello.

What You’ll Do

• Provide exceptional customer service and teller services that consistently meet consumer banking performance standards.
• Perform daily credit and debit transactions in compliance with established bank policies and procedures.
• Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions.
• Fill change order requests, process wire transfers, bankcard advances, and exchange negotiable instruments.
• Manage risk while actively practicing loss prevention.
• Utilize critical-thinking skills and demonstrate a thirst for knowledge, accuracy, and efficiency.
• Always act with Integrity, Caring, and Excellence to achieve all-win outcomes.

What You’ll Need

• Required Availability: Monday–Friday, 7:00am–6:30pm with Rotating Saturdays, 8:30am–1:30pm.

Additional Preferred Skills

• Excellent written and verbal communication skills.
• Next-level customer service skills.
• Proficiency in Microsoft applications.
• Cash-handling experience.

Frost Benefits

At Frost, we prioritize your health, family, and future. Our comprehensive benefits package reflects this commitment and includes:

• Medical, dental, vision, long-term disability, and life insurance.
• 401(k) matching.
• Generous holiday and paid time off schedule.
• Tuition reimbursement.
• Extensive health and wellness programs, including our Employee Assistance Program.
• Referral bonus program + more!

Since 1868, Frost has dedicated its expertise to providing exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. As one of the 50 largest U.S. banks by asset size and a leader in banking customer satisfaction, Frost offers an opportunity to be part of something bigger. If this sounds like you, we encourage you to apply and discover what’s possible at Frost.