Technology Project Management Office (PMO) Intern

Job Description

Internship: Technology Project Management Office (PMO) Intern

Who We Are: The USTA (United States Tennis Association)

The USTA is the national governing body for the sport of tennis and the leader in promoting and developing its growth across all levels in the United States. Our reach extends from local communities to the pinnacle of professional tennis, the US Open. We are a passionate team dedicated to growing the sport and making it accessible to all. We are committed to removing barriers and crafting opportunities for everyone to participate. No prior tennis knowledge is required to find your place within our team!

The Role: Technology PMO Intern

The Technology Project Management Office (PMO) is the central engine that drives the successful execution of the organization’s core digital and technology initiatives. We are responsible for coordination, governance, and delivery, ensuring that projects are completed on time, within budget, and aligned with strategic goals. Our mission is to accelerate digital transformation through excellence in program and project management.

This internship offers a dynamic, hands-on experience in the fast-paced world of technology project management. As an intern, you will contribute to real-world projects that directly support our core digital initiatives, gaining meaningful exposure to our operations and the fundamentals of program and project management.

Key Responsibilities

As a PMO Intern, you will gain practical experience by supporting the team with critical, real-world responsibilities, including:

• Project Coordination: Assist Program Managers in tracking deliverables, managing deadlines, and following up on action items across multiple concurrent technology projects.
• Documentation & Governance: Maintain and organize PMO assets such as risk logs, decision registers, project charters, and knowledge-base documents using industry-standard tools like Jira, Confluence, and monday.com.
• Reporting Support: Collect status updates from project leads, assist in preparing weekly reports and executive dashboards, and help develop materials for steering committee meetings.
• Meeting Facilitation: Schedule and prepare for project meetings, accurately capture meeting notes, and distribute action items to ensure stakeholders remain aligned.
• Process Improvement: Identify opportunities for increased efficiency within PMO workflows and lead a small initiative, such as implementing a new template or documentation standard.

Program Details

• Duration: 8-week program from June 9 through August 11.
• Schedule: Monday–Thursday, 9:00 AM–5:00 PM ET.
• Location: Hybrid role, requiring 3 days per week on-site at our Orlando office.
• Compensation: $16.00 per hour.

Who You Are

We are looking for an enthusiastic and highly organized individual with:

• Demonstrated interest in technology, digital transformation, and/or project or program management through coursework, organizations, or prior experience.
• Exceptionally organized and detail-oriented.
• Strong written and verbal communication skills.
• Proactive, self-motivated, and eager to take initiative.
• Possess a systems-thinking approach to solving problems.
• Strong analytical and problem-solving mindset.
• Collaborative and able to work effectively in a team environment.
• Proficient in Google Suite (Docs, Sheets, Slides).
• Familiarity with monday.com, Jira, or Confluence is a plus.

What the Program Offers

As an intern, you will fully immerse into the USTA culture and become a true part of the team! During the program, you will have the opportunity to:

• Network with Senior Leadership, including the CEO.
• Be mentored by current staff.
• Participate in weekly professional development workshops.
• Contribute to a group project which will be presented to staff at the end of the program.
• Have your resume reviewed by one of our recruiters.
• Ability to participate in company activities, including our 7 Business Resource Groups.
• And much more!

Diversity & Inclusion

Come One, Come All! We strongly encourage you to apply if you’re interested; all unique backgrounds and experiences are welcome! The USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.