Technology Operations & Presentation Intern

Job Description

Technology Operations & Presentation Intern | Cinemark

The Tone:
This is a summer internship at Cinemark, located in Plano, TX, featuring a hybrid work schedule. Cinemark is a global leader in theatrical exhibition, operating over 500 cinemas and nearly 6,000 screens to deliver unforgettable movie experiences to patrons. As a Technology Operations & Presentation Intern, you will be immersed in a supportive environment, gaining hands-on experience by contributing to impactful projects aligned with real business goals. This role offers direct exposure to the inner workings of a publicly traded company and the opportunity to present your work to executive leadership, making a visible difference in the rollout of new digital cinema servers and projection solutions across the organization.

The TL;DR
• Role: Internship
• Type: Full-time
• Location: Hybrid; Plano, TX

• Mission: This intern will be responsible for evaluating and testing emerging theatrical infrastructure equipment and developing critical training documentation to facilitate the seamless implementation of new technologies across the organization.
• Tech Stack: Yonyx, ticketing systems

What You’ll Actually Do
• Equipment Evaluation: Collaborate with Cinemark evaluation staff to assess, compare, and comprehensively document the performance of projectors, servers, and related software, specifically for the “Melchoir” Digital Cinema Server rollout and new projection solutions.
• Training Content: Partner with subject matter experts to develop comprehensive Yonyx knowledgebase articles and training documentation essential for the smooth implementation of new technologies across the organization.
• Lab Testing: Conduct focused alpha/beta testing of selected theatrical infrastructure equipment and precisely set up lab environments to simulate real-world trials and gather performance data.
• Performance Analysis: Perform detailed ticket analysis and investigate emerging trends within operational data, providing support to identify specific improvement opportunities for theatrical technology systems.
• Training Support: Apply practical insights gained from equipment evaluations to assist in training team members on the functionality and operation of new technologies, ensuring effective organizational adoption.

The Must-Haves
• Background: Early career professional pursuing a degree in Computer Science, Information Technology, Engineering, or a related field.
• Experience: Familiarity with hardware and software testing and evaluation processes.
• Skills: Analytical skills for data trend identification, strong written and verbal communication, critical thinking and troubleshooting, and willingness to learn documentation and ticketing platforms.
• Bonus: Basic understanding of servers, networking, and projection systems.