Technical Solutions Engineer

Job Description

Technical Solutions Engineer – Epic

Epic is seeking a Technical Solutions Engineer to join their team in Madison, WI. This role offers the opportunity to work on software impacting 305 million patients globally, collaborating with top-ranked health systems to solve complex, mission-critical problems. If you thrive on intellectual challenges and want to make a tangible difference in healthcare, this position is for you.

About the Role

• Location: This position is based on Epic’s campus in Madison, WI, and requires relocation to the area. Financial relocation assistance is provided.
• Impact: Work on software that significantly affects 305 million patients worldwide.
• Problem Solving: Tackle complex, mission-critical issues alongside customer counterparts, going beyond basic troubleshooting. This involves diagnosing problems, identifying solutions, and managing their implementation, often across multiple locations and stakeholders.
• Innovation: Engage with and support the most innovative health systems globally, including major systems like Mayo Clinic, Johns Hopkins, Cleveland Clinic, Kaiser Permanente, and leading academic medical centers.
• Team Insights: Learn more about the Technical Solutions Engineer team at careers.epic.com/Jobs/Technical-Solutions-Engineer.

Why Epic & Madison?

• Meaningful Work: Contribute to healthcare innovation by designing software that supports quality patient care globally.
• Campus Environment: Enjoy a uniquely themed campus designed for productivity, offering diverse workspaces and restaurant-quality meals for a nominal cost.
• Sabbatical Program: After five years, earn a four-week sabbatical to travel anywhere in the world, with past staff experiences ranging from kayaking in Patagonia to building a library in Tanzania.
• Comprehensive Benefits: Receive competitive, merit-based compensation reflecting your impact, annual raises and bonuses, and stock grants. Comprehensive benefits are provided to support your health and happiness.
• Madison Living: Live affordably in Madison, WI, recognized as the second fastest-growing market for tech talent in the U.S. Madison is acclaimed for being the greenest city in America, best for renters, fittest city, and a top metro for young professionals.

Qualifications

• Education: Bachelor’s degree or greater.
• Experience: A history of academic excellence or professional success.
• Travel: Willingness to travel occasionally to customer locations.
• Work Authorization: Eligible to work in the U.S. without visa sponsorship.
• Relocation: Relocation to the Madison, WI area (reimbursed).
• Health Requirement: COVID-19 vaccination.

Diversity, Equity, and Inclusion

As an Equal Opportunity Employer, Epic believes that inclusive teams design software that supports the delivery of quality care for all patients. Diversity, equity, and inclusion are core principles. Please see their full non-discrimination statement at careers.epic.com/EEO.