Swim Instructor Aid – Student Service

Job Description

About Company

The job is with Purdue University, specifically within the Division of Student Life and the RecWell (Recreation & Wellness) Department.

The Division of Student Life is committed to making every experience at Purdue University a learning opportunity for students. Employment within this division provides the opportunity to work with other students and leaders, incorporating Leadership and Professional Development Competencies and Steps to Leaps Learning Pillars to ensure skill building for future employment.

RecWell (Recreation & Wellness) employees are focused on the customer, provide the best service possible, and emphasize safety. The department is committed to enhancing the quality of life at Purdue through engagement in recreation, fostering an appreciation for a healthy lifestyle, and promoting lifelong learning.

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Job Description, Detailed

• Job Title: Swim Instructor Aid – Student Service
• Division: Student Life
• Department: RecWell
• Compensation: $9.50/hour, Weekly average approximately 6-12 hours per week. Required hours may include days, evenings, and weekends.

• Employment Summary: This role offers a learning opportunity within the Division of Student Life, working with other students and leaders. It focuses on developing skills employers want by incorporating Leadership and Professional Development Competencies and Steps to Leaps Learning Pillars into the learning and performance management experience.

• Job Description (Core Duties):
Purdue University Swim Instructor Aides assist Water Safety Instructors (WSI) in teaching adult and youth swimming lessons for the American Red Cross Learn-to-Swim Program. This includes group, private, and semi-private lessons. Primary duties involve:
• Following lesson plans provided by Water Safety Instructors.
• Setting up and cleaning the teaching area.
• Delivering a quality swim lesson educational experience to participants.
• Assisting in teaching group lessons with a certified LTS instructor.
• Individually teaching private lessons.

• Prerequisite(s):
• Successful completion of a swim skills evaluation conducted by the Assistant Director and/or Program Coordinator(s).
• Opportunity to take the American Red Cross WSI certification course is available (which will increase pay rate upon completion).

• Qualifications:
• Strong interpersonal and communication skills, both verbal and written.
• Flexible and dependable with a strong attention to detail.
• Problem-solving, logic, and reasoning skills.
• Customer service-oriented.
• Ability to multitask and work within deadlines.
• Ability to work independently and with a team.
• Be timely and organized.

• Position Responsibilities:
• Assist the WSI in conducting their prepared lesson plans.
• Follow the prescribed American Red Cross Learn-to-Swim curriculum.
• Teach associated skills correctly to the corresponding class participants.
• Maintain a high standard of cleanliness throughout the facility.
• Maintain a safe learning environment for both youth and adult participants.
• Know and enforce all policies and procedures for aquatic facilities.
• Perform daily upkeep of supplies throughout the facility.
• Exhibit friendliness, diplomacy, and tact in responding to customers.
• Handle emergencies and prioritize responsibilities while continuing to provide the highest level of customer service.
• Maintain confidentiality and exhibit professional conduct when handling sensitive information.
• Responsible for all scheduled shifts (based on class/exam schedules for the semester).
• Must attend all scheduled staff meetings to gain and/or share pertinent information.
• Other duties as assigned.

• Core Competencies (Transferable Skill Development): Students in this role will develop and be reviewed on the following skills:
• Communication (Verbal, Written, Non-Verbal, Listen & Observe, Summarize & Distill Information):
• Demonstrate professional verbal communication in all interactions.
• Demonstrate enthusiasm; engage and connect with customers to promote an excellent customer experience.
• Verbally communicate to staff on situations that may arise due to problems.
• Utilize written communication to complete accurate records according to established procedures.
• Ways of Thinking (Systems Thinking & Planning, Reflective & Analytical Reasoning, Idea Generation, Decision Making, Problem Solving, Ethics):
• Utilize policies and knowledge to proactively make decisions and solve problems for the assigned area.
• Develop new or novel ideas through critical thinking and creative processes that address issues and/or lead to change.
• Understand standards and expectations for personal and professional ethical behavior.
• Demonstrate knowledge of the position and operation.
• Interpersonal Skills & Intercultural Knowledge (Organization Behavior & Teamwork, Appropriate & Productive Relationships, Helping Other & Collaboration, Cultural Intelligence & Inclusion, Service & Social Responsibility):
• Collaborate with co-workers and demonstrate flexibility in a fast-paced, team atmosphere.
• Establish productive relationships with customers and staff.
• Acknowledge and support customers and staff with unique needs and differing backgrounds.
• Work independently to complete responsibilities.
• Proactively and willingly acquire new skills, tasks, procedures, and projects.
• Provide support to fellow team members.
• Intrapersonal Awareness & Development (Self-Understanding, Continuous Learning, Initiative & Follow-Through, Personal Responsibility, Resiliency):
• Demonstrate time management skills and attention to detail.
• Demonstrate initiative; Understand and respond to the various needs of customers and staff.
• Maintain a positive attitude and enthusiasm in times of ambiguity and peak demand.
• Complete work independently in an efficient manner.
• Demonstrate dependability and responsibility within the operation.
• Demonstrate punctuality by always being on time for each shift.